Dacorum Borough Council (24 017 373)

Statement Upheld Enforcement 13-Aug-2025

Summary: We find the Council was at fault in delaying deciding a variation planning application that required changes to a housing development next to Mr X’s property. The Council also failed to make good land it owned that had been affected by the building work, which caused Mr X an injustice. The Council agreed to apologise to Mr X and make him a symbolic payment to remedy that injustice. Other matters raised by Mr X are for the Council to decide whether to enforce.

Dacorum Borough Council (24 016 250)

Statement Upheld Planning applications 02-Sep-2025

Summary: Mr X and Mrs Y complained about how the Council decided to approve a planning application for a development near to their home. We do not find fault with how the Council considered this application. We find the Council at fault for not sending Mr X and Mrs Y a consultation letter but find the Council has already addressed the injustice this has caused.

Dacorum Borough Council (24 015 859)

Statement Upheld Noise 09-Sep-2025

Summary: We have no grounds to criticise the Council’s decision that a noise does not amount to a statutory nuisance. However, there was fault by the Council, because it has considered irrelevant factors as part of its decision-making. This did not cause an injustice to the complainant, but the Council has agreed to issue guidance to its staff.

Dacorum Borough Council (24 011 443)

Statement Upheld Other 25-Sep-2025

Summary: Mr X complained the Council failed to properly investigate his reports of water contamination in his home. We find fault with the Council’s complaint handling, but we find it has already acted to remedy the uncertainty and frustration caused by this.