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Public reports for Coventry City Council

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City council didn’t do enough to help abused resident

Coventry City Council did not consider what else it could do to help a man who was subject to homophobic abuse when he called on officers to help, the Local Government and Social Care Ombudsman has found.
City council to amend school transport policy following Ombudsman investigation

Coventry City Council has agreed to amend the way it handles appeals about free school transport after the Local Government and Social Care Ombudsman found its policy did not meet statutory guidelines.

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