Case Ref: 19 014 516 Category: Education Sub Category: Special educational needs

• The Council will review its processes to ensure staff understand the importance of considering whether adjustments are needed to the way it communicates with service users to meet its obligations under the Equality Act 2020, and ensure that reasonable adjustments agreed are properly recorded so all relevant staff are aware of them.

Case Ref: 19 012 719 Category: Planning Sub Category: Planning applications

• The Council should remind it's planning officers of the need to consult with conservation and heritage officers where appropriate.
• The Council should remind planning officers of the need to records their reasons for reaching a view on material planning considerations, particularly where these have been raised in comments made by members of the public.
• The Council should explore whether it is possible to advertise on the Council’s website that condition discharge applications may be determined before the deadline for comments has passed. If this is not possible the Council should ensure decisions are not taken before the deadline has passed.

Case Ref: 19 010 786 Category: Adult care services Sub Category: Assessment and care plan

• As a result of fault found in the Council's procedures for handling applications for Deprivation of Liberty Safeguards (DoLS) authorisations, the Council has agreed to do the following: produce an action plan for how it will deal with incoming DoLS applications and the backlog of unassessed applications; ensure the action plan takes into account the changes in law and government guidance resulting from the Mental Capacity (Amendment) Act 2019; include in the action plan a mechanism for addressing cases where a request is eventually not approved and unlawful deprivation of liberty had a potentially harmful impact on that person; and produce a mechanism for reviewing the action plan should there be any further changes to the relevant law and government guidance.

Case Ref: 19 006 558 Category: Planning Sub Category: Planning applications

• The Council should remind it's planning officers of the need to consult with conservation and heritage officers where appropriate.
• The Council should remind planning officers of the need to records their reasons for reaching a view on material planning considerations, particularly where these have been raised in comments made by members of the public.
• The Council should explore whether it is possible to advertise on the Council’s website that condition discharge applications may be determined before the deadline for comments has passed. If this is not possible the Council should ensure decisions are not taken before the deadline has passed.