Cambridge City Council (19 009 358)

Statement Upheld Planning applications 23-Jun-2020

Summary: Miss X says the Council failed to effectively enforce breaches of planning conditions and this meant disturbance from development adjacent to her property caused her an injustice. She says she suffered ten months of extreme disturbance. She also says the Council did not implement the recommendations following her upheld complaint. The Council took proportionate steps to deal with the disturbances adjacent to her property, but it accepts it failed to update her regularly. It is also at fault for its failure to implement recommendations it made in the complaints process.

Cambridge City Council (19 004 621)

Statement Upheld Other 29-Jul-2020

Summary: The Council has accepted there was fault in the way it reached a decision to grant planning permission for a housing development next to Ms X’s home. The Council has offered to pay Ms X £500 to acknowledge this. There is no fault in the way the Council reached its decision to grant planning permission for a second planning application for the site based on amended plans.

Cambridge City Council (20 004 361)

Statement Upheld Planning applications 25-Jan-2021

Summary: Mr X complained about how the Council responded to a neighbour’s pre-application planning advice request and decided to approve the neighbour’s planning application. The Council was at fault but this did not cause Mr X significant personal injustice.