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Public reports for Brentwood Borough Council

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Ombudsman investigation finds Brentwood gatekeeping homelessness applications

A Local Government and Social Care Ombudsman investigation has found Brentwood council has been gatekeeping access to its homelessness services when people approach it for help.
Council fails to respond to restaurant nuisance complaints

A Brentwood homeowner, suffering years of distress because the council did not properly investigate her concerns about the restaurant next door to her, has had her complaint upheld by the Local Government and Social Care Ombudsman.

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