There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
-
Bracknell Forest Council (24 005 661)
Statement Upheld Other 04-Aug-2025
Summary: Mrs X complained about the Council’s handling of her daughter, S’s, Education, Health and Care Plan, school attendance and communication with her about it. We found the Council has already taken appropriate action for its poor communication with Mrs X between November 2023 and January 2024. We found no other fault.
-
Bracknell Forest Council (25 006 383)
Statement Upheld Homelessness 22-Oct-2025
Summary: We will not investigate Ms X’s complaint about how the Council dealt with her homelessness application. The Council has already recognised there were failings in how it considered her disclosures about domestic abuse. It has apologised and agreed to complete staff training. Further investigation by the Ombudsman would not lead to a different outcome.