Decisions for Bracknell Forest Council between 01 April 2023 and 31 March 2024

There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Bracknell Forest Council (23 004 376)

    Statement Upheld Special educational needs 02-Nov-2023

    Summary: Ms X complained about the Council’s actions in relation to her child’s, Y, Education, Health and Care Plan (EHC Plan). The Council was at fault. It failed to send Ms X a decision letter following the annual review meeting and then delayed issuing the final EHC Plan. This caused Ms X distress, frustration and uncertainty. The Council has already apologised to Ms X and offered her a symbolic payment. It has also made service improvements to prevent a recurrence of fault. This was appropriate.

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