There are 4 results (please note that to maintain confidentiality, we do not publish all our decisions)
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North Northamptonshire Council (25 014 869)
Statement Upheld Council tax 11-Dec-2025
Summary: We will not investigate this complaint about the Council’s delay in updating Mr X’s council tax account. This is because the Council has already remedied any injustice Mr X suffered due to this matter.
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North Northamptonshire Council (25 012 177)
Statement Upheld Council tax 28-Jan-2026
Summary: We will not investigate this complaint about the Council sending Miss X a reminder letter for outstanding council tax. This is because any injustice she experienced was remedied during the Council’s complaints process.
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North Northamptonshire Council (25 004 752)
Statement Upheld Homelessness 05-Feb-2026
Summary: Miss C complained that the Council had failed to ensure repairs in her temporary accommodation were completed within a reasonable period. We accept the housing provider delayed in completing some of the repairs but we found its offer of £150 was a reasonable way of resolving the complaint.
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North Northamptonshire Council (25 008 239)
Statement Upheld Refuse and recycling 12-Feb-2026
Summary: We will not investigate this complaint about garden waste collection. The Council accepted fault, apologised for the impact, and refunded the full years cost. We are satisfied with this action and it is unlikely we would achieve anything further.