Health, Safety and Wellbeing Policy Contents: Chapter index for Health, Safety and Wellbeing Policy Updated: 05 August 2024 Health, Safety and Wellbeing Policy search Search this content Submit search Part 2 • Health, Safety, and Wellbeing Statement of Intent Health, Safety, and Wellbeing Statement of Intent The Commission for Local Administration in England’s policy is to: maintain safe and heal ...

Ombudsman and Enforcement Conduct Board sign agreement The Local Government and Social Care Ombudsman and Enforcement Conduct Board (ECB) have signed a Memorandum of Understanding to aid better investigation of complaints and concerns about enforcement agents. The Ombudsman investigates complaints about enforcement agents – more commonly known as bailiffs – when acting on behalf of local authorit ...

Ombudsman issues guidance on housing allocations for Disabled people Councils’ housing allocations schemes is the subject of the Local Government and Social Care Ombudsman’s third practical guide for housing officers to help improve services for Disabled people. The latest guide highlights issues Disabled people face when applying to councils’ housing schemes, and the changes local councils can m ...

“Just who is left to fight their corner?” – Ombudsman launches report on fostering for councils When ‘Amie’ left care, her local council did not look into her claim that she suffered abuse while living with foster carers properly. This is just one of the cases highlighted in today’s Local Government and Social Care Ombudsman report about fostering in England which demonstrates what can and has go ...

Ombudsman responds to NAO report on sustainability of local government finances The Local Government and Social Care Ombudsman has welcomed the report by the National Audit Office (NAO), highlighting the precarious nature of local government finances due to increased demand for frontline services. The report highlights the increasing number of complaints the Ombudsman receives and upholds, as evi ...

Hackney to review rejected Blue Badge applications from past 16 months following Ombudsman investigation Drivers in Hackney who have been refused a Blue Badge can apply to have their cases reassessed after the Local Government and Social Care Ombudsman found flaws in the local council’s scheme. The Ombudsman investigated a woman’s complaint that London Borough of Hackney had not renewed her badge ...

New report highlights urgent need to listen to disabled people in the fight against England’s housing crisis England’s housing crisis is deepening, and for Disabled people, its impact is particularly acute. A new report, released today by the Local Government and Social Care Ombudsman, sheds light on the disproportionate challenges Disabled people face when navigating local authorities’ housing a ...

Moors Park (Bishopsteignton) Ltd refuses to agree to Ombudsman recommendations Devon care provider, Moors Park (Bishopsteignton) Ltd, has refused to apologise to a client’s son and refund his mother and other residents, after the Local Government and Social Care Ombudsman said the provider had charged them money which was not set out in their contracts. The Ombudsman initially investigated after ...

Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board Contents: Chapter index for Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board Updated: 15 May 2025 Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board ...

Child with special needs missed months of education because of council bureaucracy A Trafford child has missed months of education despite the council identifying a suitable tutor within a fortnight of them leaving mainstream school, a Local Government and Social Care Ombudsman report has revealed. The child has an Education, Health and Care (EHC) Plan because of their special educational needs. ...