• Decision results https://www.lgo.org.uk/your-councils-performance/south-lakeland-district-council/decisions/2023/r

    Decisions for South Lakeland District Council between 01 April 2023 and 31 March 2024

  • Decision results https://www.lgo.org.uk/your-councils-performance/south-somerset-district-council/decisions/2023/r

    Decisions for South Somerset District Council between 01 April 2023 and 31 March 2024

  • Decision results https://www.lgo.org.uk/your-councils-performance/aylesbury-vale-district-council/decisions/2021/u

    Decisions for Aylesbury Vale District Council between 01 April 2021 and 31 March 2022

  • Decision results https://www.lgo.org.uk/your-councils-performance/forest-heath-district-council/decisions/2018/u

    Decisions for Forest Heath District Council between 01 April 2018 and 31 March 2019

  • Decision results https://www.lgo.org.uk/your-councils-performance/forest-heath-district-council/decisions/2018/r

    Decisions for Forest Heath District Council between 01 April 2018 and 31 March 2019

  • Manual for Councils | Part 8 https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/information-for-link-officers?chapter=8

    Manual for Councils Contents: Chapter index for Manual for Councils Updated: 14 May 2025 Manual for Councils search Search this content Submit search Part 8 • Complying with our recommendations Complying with our recommendations If we make a finding of fault causing injustice, the Ombudsman will recommend the Council takes steps to put things right for the person (or people) affected. We might al ...

  • Ombudsman calls for more fairness over parking fines http://www.lgo.org.uk/information-centre/news/2017/feb/ombudsman-calls-for-more-fairness-over-parking-fines

    Ombudsman calls for more fairness over parking fines Councils in England should do more to make parking fines fairer, the Local Government Ombudsman (LGO) has said. In a new report highlighting the common issues found in the complaints it receives about parking and moving traffic penalties, the Ombudsman says people are sometimes being treated unfairly and may be paying fines unnecessarily. The r ...

  • Councils need to check how they help people with hidden disabilities https://www.lgo.org.uk/information-centre/news/2019/jun/councils-need-to-check-how-they-help-people-with-hidden-disabilities

    Councils need to check how they help people with hidden disabilities Councils are being urged to check their procedures to avoid disadvantaging people with ‘hidden disabilities’ following the publication of three separate investigation reports into London councils by the Local Government and Social Care Ombudsman. The cases highlighted by the Ombudsman all show the council not doing enough to ena ...

  • Ombudsman’s calls for more transparency over free nursery place ‘charges’ https://www.lgo.org.uk/information-centre/news/2021/jan/ombudsman-s-calls-for-more-transparency-over-free-nursery-place-charges

    Ombudsman’s calls for more transparency over free nursery place ‘charges’ The Local Government and Social Care Ombudsman is urging councils to have better oversight of nurseries offering free early years places, after a nursery chain was found to be charging Leicestershire parents a ‘top-up fee’. Government guidance states that the free places must be free, but Kiddi Caru nursery in Market Harbor ...

  • Ombudsman highlighting the human cost of poor housing benefit practice https://www.lgo.org.uk/information-centre/news/2020/jan/ombudsman-highlighting-the-human-cost-of-poor-housing-benefit-practice

    Ombudsman highlighting the human cost of poor housing benefit practice Families are facing the very real prospect of becoming homeless because of the way some authorities are dealing with appeals against housing benefit claims, the Local Government and Social Care Ombudsman is warning. In a new report, the Ombudsman highlights the serious problems people face when authorities get things wrong wit ...

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