Summary

Hybrid working – allocated to offices in Coventry or York

Location

Based in Coventry and York.

Role

If you want to play a central role in ensuring our organisation is efficient, effective and meeting the expectations of those we work with, then our Committee and Governance Clerk role is for you.

You will work directly with the Ombudsman, Chief Executive and Board to coordinate and support a range of governance meetings and ensure LGSCO complies with its statutory role and responsibilities as a public body. This is a pivotal and highly visible role in an organisation that leads the way in transparency and innovation through a culture of trust, empowerment and confidence.

To apply please email your CV and covering letter to recruitment@lgo.org.uk.

Details

Position Committee and Governance Clerk

Hours 35

Salary £39,307 - £43,391 per annum

Holiday 25 days rising by 1 day with three years’ service and a further 2 days with five years’ service.

Requirements

Educated to degree level or equivalent

Excellent interpersonal skills with the ability to deal confidently with high level contacts and to exercise tact and diplomacy in all situations

See job description for more details

Experience in a similar role

See job description for more details

Benefits

At the Local Government and Social Care Ombudsman we value our staff and work hard to reward them.

We are an ambitious, focused, inclusive and friendly organisation which is recognised for the important work we do. There is a range of benefits for all our staff to enjoy. These include:

• Pension: You’ll be entitled to join the Local Government Pension Scheme which is a career average scheme.
• Work/life balance: We encourage all employees to have a healthy work/life balance and offer flexible working arrangements, such as agile working and flexi-time, together with a wide range of different working patterns. All are subject to business needs.
• Learning and development: We provide our staff with access to a learning and development programme to enable them to succeed in their role. Where membership is relevant to your role in the organisation, we will also pay the annual membership fee for you to be a member of your professional body.
• Family-friendly: We offer generous maternity, adoption, paternity and parental leave, and provide for paid and unpaid special leave.
• Season ticket loan: We offer our staff the ability to have a loan for their annual travel season ticket.
• Wellbeing: We have a programme which includes an Occupational Health Service and access for you to an excellent, confidential Employee Assistance Scheme. This is a free 24-hour counselling service for advice about your work and personal life challenges
• You will be able to join the Civil Service Sports Club.
• As well as reimbursing the cost of your eye tests, we will subsidise your eye care where a prescription is for VDU usage and we will cover the cost of an annual flu jab.
• Bike loan: We run a Cycle to Work Scheme which allows you to pay for the cost of your bike (up to a limit) as a loan which is deducted from your salary.
• Reasonable adjustments: We recognise how important it is to make reasonable changes for staff where appropriate.

About the LGSCO

For 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We act with impartiality and make fair decisions after listening to both sides of the story and weighing up all the evidence. So, if you want to make a difference and have the perspective we’re looking for, please get in touch.

For more information about us visit our website www.lgo.org.uk.

Closing date for applications

09:00 AM on Monday 24^th March 2025