Statement of Reasons Manual

6. Decision standards

There are seven specific decision standards.

Principle Standard Measure
Satisfying complainants Complaint heard and understood

Complaint stated succinctly

States what has been investigated and explains any difference from the original complaint

  Accurate

All facts are accurate

No typos in the summary

Legally sound Easy to defend in court

Reasoning clear, sound and logical

Relevant law and guidance applied correctly

Decision statement states all the essential points including the test for whether the BinJ's actions were wrong

  Confidentiality No names. No details identifying people, unless needed to explain the decision
Clear Structure

Decison statement follows the standard structure

Any events listed are in date order, unless another way is clearer

  Easy to read Written in Plain English. Avoids jargon
  Focussed Include only the material information needed to explain the decision. No extraneous detail.

Typing and grammatical mistakes should be kept to a minimum. There is no set criteria as to why a statement may fail the standard because of typing errors. For example a ten page decision statement may have four typing errors in and still be considered acceptable, but another ten page decision statement may only have one typing error, but because of its significance, this may be seen as not meeting the standard.

Stylewriter

Stylewriter is a tool to support investigators when writing decision statements. It gives suggestions where to improve, but as with any tool, you should think about whether to accept the suggestions it makes. While there are target scores to achieve, there will be occasions where achieving these is impossible, for example because of the subject matter of the complaint, such as planning.

The Stylewriter target scores are:

  • Style 40
  • Sentence length 20
  • Passive verbs 20
LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings