Joint Working Manual

Appendix Four - PHSO amended scheme of delegation

  1. This document supplements the main PHSO Scheme of Delegation and explains how the Ombudsman delegates his powers in respect of decision-making on joint working cases. It should be read in conjunction with the main Scheme, information about its administration and how general and specific powers are delegated.
  2. The main Scheme takes precedence over this supplement and reference should be made to it if there is uncertainty about the approval of specific actions or decisions.
  3. Joint working covers investigations carried out jointly with the Parliamentary Ombudsman, the Health Services Ombudsman, the Local Government Ombudsman or the Public Services Ombudsman for Wales.
  4. The Ombudsman gives a general delegated authority to the staff listed in this supplement to publish anonymised case information about joint working cases.
  5. These delegations apply to all staff in joint working teams dealing with joint working cases, regardless of which Ombudsman’s office they are actually employed by.
  6. The following delegations are classified by action or decision type. The following table illustrates the relevant powers and decisions delegated to staff in accordance with our ‘three step’ casework process. All of the powers and decisions referred to below are delegated as a matter of course to the Chief Executive and Executive Director of Operations and Investigations.

 

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