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Information for Link Officers

Getting advice from the Ombudsman

Where a council or authority has a general query they should contact the External Training and Relationship Coordinator. If further advice is needed, the External Training and Relationship Coordinator will refer the matter to the council’s designated Assistant Ombudsman. If you have a query about a specific investigation, you should contact the investigator carrying out that investigation. The contact details of the relevant investigator will be listed in our correspondence about the complaint.