London Borough of Croydon (23 018 145)

Statement Closed after initial enquiries Parking and other penalties 12-Mar-2024

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to use his right to appeal to the Traffic Enforcement Centre and then the London Tribunals.

Royal Borough of Kensington & Chelsea (23 019 162)

Statement Closed after initial enquiries Parking and other penalties 12-Mar-2024

Summary: We cannot investigate this complaint about a Penalty Charge Notice because Ms Y has already started court action through the Traffic Enforcement Centre.

Birmingham City Council (23 017 615)

Statement Closed after initial enquiries Parking and other penalties 12-Mar-2024

Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigating.

London Borough of Tower Hamlets (23 016 315)

Statement Closed after initial enquiries Parking and other penalties 12-Mar-2024

Summary: We will not investigate this complaint about parking issues outside the complainant’s home. This is because there is insufficient evidence of fault by the Council and it is unlikely an investigation would lead to a different outcome.

Transport for London (23 016 701)

Statement Closed after initial enquiries Parking and other penalties 12-Mar-2024

Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by Transport for London. This is because there is not enough evidence of fault by the authority. Transport for London has also now agreed to refund part of Mr X’s payment for the penalty charge notice and this provides a suitable remedy for the complaint. It is therefore unlikely we could achieve anything more for Mr X by investigating further.

London Borough of Islington (23 018 284)

Statement Closed after initial enquiries Parking and other penalties 08-Mar-2024

Summary: We will not investigate this complaint about a parking penalty charge notice. This is because there is insufficient evidence of fault by the Council.

Royal Borough of Greenwich (23 018 487)

Statement Closed after initial enquiries Parking and other penalties 08-Mar-2024

Summary: We cannot investigate Mr X’s complaint about the Council’s issue of two penalty charge notices and its refusal to accept his representations against them. This is because Mr X has used his right of appeal to London Tribunals.

Southend-on-Sea City Council (23 019 147)

Statement Closed after initial enquiries Parking and other penalties 08-Mar-2024

Summary: We will not investigate this complaint about a parking penalty charge notice as Mr X can ask the court to consider his case.

King's Lynn & West Norfolk Council (23 016 420)

Statement Closed after initial enquiries Parking and other penalties 07-Mar-2024

Summary: We will not investigate Mr X’s complaint about a parking permit issue. This is because there is no sign of fault by the Council and an investigation by this office would not be able to add to the response the Council has already provided via its own previous investigation.

West Sussex County Council (23 018 160)

Statement Closed after initial enquiries Parking and other penalties 07-Mar-2024

Summary: We will not investigate Mrs X’s complaint about the Council’s refusal of her application for a dropped kerb. This is because there is not enough evidence of fault in the way it reached its decision.