Decision search
Your search has 53192 results
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North Devon District Council (25 001 737)
Statement Closed after initial enquiries Council tax 05-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to send Mr X correct council tax bills. This is because the Council has acknowledged the fault, corrected the account and provided Mr X with an apology. Further investigation would be unlikely to result in a different outcome.
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Kent County Council (25 001 965)
Statement Closed after initial enquiries Assessment and care plan 05-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to properly assess Ms X’s care needs. This is because the complaint relates to events that took place several years ago. There is no good reason to exercise discretion to investigate.
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Welwyn Hatfield Borough Council (25 002 110)
Statement Closed after initial enquiries Noise 05-Aug-2025
Summary: We will not investigate this complaint about the way the Council handled Mx Z’s complaints about noise nuisance. This is because the claimed injustice is not significant enough to warrant our involvement.
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Essex County Council (25 002 218)
Statement Closed after initial enquiries Disabled children 05-Aug-2025
Summary: We will not investigate Mrs M’s complaint about her unsuccessful application for a Blue Badge for her son, B, because there is not enough evidence of fault.
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Blaby District Council (25 002 225)
Statement Closed after initial enquiries Enforcement 05-Aug-2025
Summary: We will not investigate this complaint about the way the Council considered a breach of planning control at the complainant’s home. We have not seen enough evidence of fault to warrant our involvement.
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West Berkshire Council (25 002 324)
Statement Closed after initial enquiries Allocations 05-Aug-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Sunderland City Council (25 002 330)
Statement Closed after initial enquiries Enforcement 05-Aug-2025
Summary: We will not investigate this complaint about planning enforcement because the matter is out of time and there is insufficient evidence of fault by the Council.
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London Borough of Hackney (25 002 431)
Statement Closed after initial enquiries Special educational needs 05-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of the Education, Health and Care Plan process for the complainant’s child. It is unlikely an investigation would add anything to the Council’s response or achieve a different outcome.
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Thanet District Council (25 002 518)
Statement Closed after initial enquiries Allocations 05-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision to remove the complainant from the housing register. This is because there is insufficient evidence of fault by the Council.
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Eastleigh Borough Council (25 002 615)
Statement Closed after initial enquiries Council tax 05-Aug-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s recovery of council tax arrears since 2020. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We have no jurisdiction to investigate complaints about matters which have been subject to court proceedings.