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  • Birmingham City Council (25 000 532)

    Statement Closed after initial enquiries Other 06-Aug-2025

    Summary: We will not investigate Mr X’ss complaint about the Council’s officers using derogatory language. This is because there is not enough evidence of the Council causing personal injustice, it would be reasonable for Mr X to pursue a damages claim in court, and we cannot achieve the outcomes he seeks in relation to the Council’s staff. This means the matter does not warrant us investigating.

  • West Northamptonshire Council (25 001 106)

    Statement Closed after initial enquiries Special educational needs 06-Aug-2025

    Summary: We cannot investigate this complaint about the Council’s decision not to backdate the complainant’s child’s special educational needs provision. This is because the complainant used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and this places the matter outside our jurisdiction.

  • Coventry City Council (25 001 261)

    Statement Closed after initial enquiries Building control 06-Aug-2025

    Summary: We will not investigate this complaint about the Council’s alleged failure to correctly file a building completion certificate. The complainant is seeking significant financial compensation. The Ombudsman cannot determine financial liability and it is reasonable to expect the complainant to pursue the matter through the courts.

  • London Borough of Barnet (25 001 327)

    Statement Closed after initial enquiries Private housing 06-Aug-2025

    Summary: We will not investigate this complaint about how the Council dealt with reports of private property disrepair. There is not enough evidence of fault to justify our involvement.

  • Southend-on-Sea City Council (25 001 588)

    Statement Closed after initial enquiries Other 06-Aug-2025

    Summary: We will not investigate this complaint about the Council failing to review its development plan, or adopt a supplementary document, specifically in relation to houses in multiple occupation. The alleged fault does not cause a significant injustice to the complainant, and we cannot achieve the outcome they are seeking.

  • London Borough of Hackney (25 002 074)

    Statement Closed after initial enquiries Parking and other penalties 06-Aug-2025

    Summary: We will not investigate this complaint about the Council’s decision to remove Mr X’s business vehicle from a public road. This is because an investigation would be unlikely to find fault with the Council’s actions.

  • London Borough of Southwark (25 002 661)

    Statement Closed after initial enquiries Homelessness 06-Aug-2025

    Summary: We will not investigate this complaint about the Council’s decision to discharge its homelessness duty and evict Ms X from temporary accommodation following an offer of accommodation which she refused as being unsuitable. It was reasonable for Ms X to appeal to the County Court against the Council’s decisions and she has now commenced proceedings.

  • Cornwall Council (25 002 960)

    Statement Closed after initial enquiries Planning applications 06-Aug-2025

    Summary: We will not investigate this complaint about the way the Council publicised and considered an application to vary a planning condition on a previously approved planning application. There is not enough evidence of fault in the Council’s actions to warrant our involvement. Also it is too late to complain about the decision to approve the original planning application in 2023.

  • Northumberland County Council (25 003 405)

    Statement Closed after initial enquiries Enforcement 06-Aug-2025

    Summary: We will not investigate this complaint about the actions of a planning enforcement officer. We cannot achieve the result the complainant is seeking and an investigation will not lead to a different outcome. And there in no worthwhile outcome achievable by our investigation.

  • London Borough of Tower Hamlets (25 003 536)

    Statement Closed after initial enquiries Parking and other penalties 06-Aug-2025

    Summary: We will not investigate this complaint about parking permits because there is not enough evidence of fault to justify investigating.

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