Decision search
Your search has 53110 results
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Liverpool City Council (24 018 908)
Statement Closed after initial enquiries Domiciliary care 10-Jun-2025
Summary: We will not investigate Ms X’s complaint about her treatment by the Council and its care provider. This is mainly because there is not enough evidence of fault. We will not investigate the care provided for Ms X’s relative because Ms X is not a suitable representative.
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Cheshire East Council (24 019 921)
Statement Closed after initial enquiries Refuse and recycling 10-Jun-2025
Summary: We will not investigate this complaint about missed garden waste collections. This is because there is insufficient evidence that the issue has caused the complainant a significant enough injustice to warrant an investigation.
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West Midlands Fire Service (24 020 716)
Statement Closed after initial enquiries Health and safety 10-Jun-2025
Summary: We will not investigate this complaint the Fire Service has not taken enforcement action against a community venue. There is not enough evidence of fault to justify our involvement.
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Knowsley Metropolitan Borough Council (24 021 102)
Statement Closed after initial enquiries Other 10-Jun-2025
Summary: We will not investigate this complaint the Council wrongly shared personal information. The Information Commissioner’s Office is best placed to consider complaints about how organisations use personal information.
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West Northamptonshire Council (24 021 891)
Statement Closed after initial enquiries Council tax 10-Jun-2025
Summary: We cannot investigate this complaint about the Council charging for recovery action in the court for council tax arrears. We have no jurisdiction to investigate matters which have been subject to court proceedings.
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Barnsley Metropolitan Borough Council (24 021 976)
Statement Closed after initial enquiries Safeguarding 10-Jun-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with a safeguarding investigation. This is because there is not enough evidence of fault, and we could not add to the investigation carried out by the Council.
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Statement Closed after initial enquiries Parking and other penalties 10-Jun-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Miss Y to approach the Traffic Enforcement Centre and the Traffic Penalty Tribunals.
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London Borough of Hillingdon (25 001 293)
Statement Closed after initial enquiries Council tax support 10-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the Council refusing her application for council tax reduction. This is because Mrs X could reasonably have used her right to appeal to the Valuation Tribunal.
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Stockport Metropolitan Borough Council (25 001 401)
Statement Closed after initial enquiries Parking and other penalties 10-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to obtain an updated Traffic Regulation Order regarding the street in her area. This is because Mrs X was not caused a significant injustice for part of the complaint, and there is insufficient evidence of fault in the process for the remainder.
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Birmingham City Council (25 001 403)
Statement Closed after initial enquiries Cemeteries and crematoria 10-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to prepare a grave for her family member. The Council has already apologised, reduced the cemetery fees by £500, waived another fee, and implemented service improvements. An investigation by the Ombudsman is unlikely to achieve any additional outcome.