Decision search
Your search has 53191 results
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Essex County Council (25 007 098)
Statement Upheld Special educational needs 09-Jul-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Merton (25 007 103)
Statement Closed after initial enquiries Parking and other penalties 09-Jul-2025
Summary: We will not investigate Mr B’s complaint that the Council wrongly issued him with a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Mr B to put in formal representations, and if needed, appeal to London Tribunals.
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Gravesham Borough Council (24 022 554)
Statement Closed after initial enquiries Allocations 09-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.
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Cambridgeshire County Council (24 022 659)
Statement Closed after initial enquiries Charging 09-Jul-2025
Summary: We will not investigate this complaint about charging for adult social care because there is not enough evidence of fault by the Council.
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Manchester City Council (24 022 761)
Statement Closed after initial enquiries Allocations 09-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to award band 2 priority on its housing register scheme. This is because there is insufficient evidence of fault in its decision- making process to justify our involvement.
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Manchester City Council (24 022 980)
Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with fly-tipped waste on land that he owns. This is because there is insufficient evidence of fault.
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London Borough of Southwark (25 000 035)
Statement Closed after initial enquiries Parking and other penalties 09-Jul-2025
Summary: We will not investigate this complaint about the removal of Mrs X’s car by the Council. Mrs X had a statutory appeal right which it was reasonable for her use. In addition, there is not enough evidence of fault in the Council’s interactions with her to justify an investigation.
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Birmingham City Council (24 023 309)
Statement Closed after initial enquiries Allocations 09-Jul-2025
Summary: We will not investigate this complaint about the Council withdrawing Miss X’s bid on a property. There is not enough evidence of fault to justify investigating the complaint.
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Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate this complaint about the Council's handling of an insurance claim for damage as any Council fault did not cause injustice sufficient to justify our further involvement and the complainant had the right to make a claim in court.
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Birmingham City Council (24 023 217)
Statement Closed after initial enquiries Disabled facilities grants 09-Jul-2025
Summary: We will not investigate Mr X’s complaint about damage caused when completing minor adaptations. The Council’s contractor has offered to take appropriate steps to rectify the damage and further investigation by us is unlikely to lead to a different outcome.