Decision search
Your search has 54886 results
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London Borough of Havering (24 016 479)
Statement Closed after initial enquiries Commercial and contracts 08-May-2025
Summary: We will not investigate Mr X’s complaint about unpaid work carried out for the Council or about a Penalty Charge Notice (PCN) issued to him. The courts are better placed to resolve any issues relating to contractual matters and the issuing of the PCN has not caused him a significant personal injustice.
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Brighton & Hove City Council (24 018 689)
Statement Upheld Allocations 08-May-2025
Summary: We will not investigate Mr X’s complaint about the Council not considering all relevant information when it completed its review of his housing register priority band. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.
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London Borough of Haringey (24 019 176)
Statement Closed after initial enquiries Council house sales and leaseholders 08-May-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s rejection of a Right to Buy application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Coventry City Council (24 019 494)
Statement Closed after initial enquiries Noise 08-May-2025
Summary: We will not investigate this complaint about noise and pollution at a building site. The Council’s consideration of noise concerns is continuing, so an investigation into this point would not lead to a worthwhile outcome now. There is not enough evidence of fault in the Council’s action on Mr X’s concerns about asbestos. And we cannot stop the development, therefore we cannot achieve the outcome Mr X is seeking.
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Suffolk County Council (24 019 595)
Statement Closed after initial enquiries Charging 08-May-2025
Summary: We will not investigate this complaint about financial assessment for adult residential care. There is not enough evidence of fault in the way the Council made its decision.
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Nottingham City Council (24 019 735)
Statement Closed after initial enquiries Charging 08-May-2025
Summary: We will not investigate Mr X’s complaint about his father’s growing care debt. He says his father cannot afford the care bill and the Council has failed to provide any support with regards to this. This is because there is insufficient evidence of fault.
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Blaby District Council (24 020 164)
Statement Closed after initial enquiries Disabled facilities grants 08-May-2025
Summary: We will not investigate Mr X’s complaint stating the Council failed to progress a Disabled Facilities Grant for his disabled relative. This is because the complaint has been made late, and I see no good reason why Mr X could not have complained in time.
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London Borough of Hillingdon (24 020 501)
Statement Closed after initial enquiries Refuse and recycling 08-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s response to his concerns about pavement littering on the road where he lives. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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City of Bradford Metropolitan District Council (24 021 089)
Statement Closed after initial enquiries Alternative provision 08-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s actions around issuing School Attendance Orders. It is not appropriate for us to investigate as Parliament provided other options to challenge the Orders.
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North West Leicestershire District Council (24 021 135)
Statement Closed after initial enquiries Other 08-May-2025
Summary: We will not exercise discretion to investigate this complaint about the management of social housing tenants and property by the Council’s housing authority. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We have no jurisdiction to investigate complaints about the management of tenancies by social housing landlords.