Decision search
Your search has 54734 results
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North Somerset Council (24 022 991)
Statement Closed after initial enquiries Special educational needs 19-Jun-2025
Summary: We will not investigate this complaint about the special educational needs provision made for Mrs X’s child. There is not enough evidence of fault in the Council’s actions to warrant our further involvement.
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Hampshire County Council (24 023 093)
Statement Closed after initial enquiries Special educational needs 19-Jun-2025
Summary: We cannot investigate Mrs X complaint about the contents of an Education Health and Care Plan. This is because she has used her right of appeal to the SEND Tribunal.
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Buckinghamshire Council (25 004 160)
Statement Closed after initial enquiries Child protection 19-Jun-2025
Summary: We will not investigate Miss X’s complaint the Council ignored her safeguarding concerns about her child. The law prevents us from investigating anything that is the subject of court proceedings. It would be reasonable to expect Miss X to raise any concerns she has in court.
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North Lincolnshire Council (25 005 682)
Statement Closed after initial enquiries Planning applications 19-Jun-2025
Summary: We cannot investigate Miss B’s complaint about the Council’s refusal of her planning application. This is because Miss B put in an appeal to the Planning Inspector.
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Gloucestershire County Council (25 001 924)
Statement Closed after initial enquiries Other 19-Jun-2025
Summary: We will not investigate Mr X’s complaint about matters related to the Council’s data handling. This is because it is reasonable to expect him to take the matter to the Information Commissioner’s Office for its consideration.
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Southend-on-Sea City Council (25 002 194)
Statement Closed after initial enquiries Other 19-Jun-2025
Summary: We will not investigate Mr X’s complaint about matters related to the Council’s data handling. This is because the Information Commissioner’s Office is better placed to respond to his complaint.
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Kent County Council (25 003 643)
Statement Closed after initial enquiries Other 19-Jun-2025
Summary: We will not investigate Mr X’s complaint about how the Council handled an assessment for court proceedings regarding his child. The law prevents us from investigating the Council’s conduct related to court proceedings. We will not investigate anything that could be reasonably raised in court.
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London Borough of Lewisham (25 003 680)
Statement Closed after initial enquiries Other 19-Jun-2025
Summary: We will not investigate Ms X’s complaint about matters related to the Council’s data handling. This is because the Information Commissioner’s Office is better placed to respond to Ms X’s complaint.
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Staffordshire County Council (25 003 691)
Statement Closed after initial enquiries Other 19-Jun-2025
Summary: We will not investigate this complaint about an alleged breach of personal information. The Information Commissioner’s Officer is better placed to deal with the complaint.
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Lancashire County Council (24 006 797)
Statement Upheld Special educational needs 19-Jun-2025
Summary: Mrs X complained the Council failed to ensure her child, Y, received all the provision and support set out in their Education, Health and Care (EHC) Plan. Mrs X also complained the Council failed to issue Y’s amended EHC Plan in line with statutory timescales after Y’s January 2024 annual review. The Council was at fault for the delay in issuing Y’s final amended EHC Plan following the annual review and Y did not receive some vision therapy provision which they were entitled to. The Council will apologise to Mrs X for the frustration and avoidable time and trouble the delay caused and pay her a symbolic payment. It has already apologised for Y’s lost vision therapy sessions it will also pay her a symbolic payment. The Council has already put in place an action plan to improve its service.