Decision search
Your search has 54734 results
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London Borough of Bexley (25 000 252)
Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s responses to fly-tipping in his area. There is not enough evidence of Council fault to warrant us investigating. We also cannot achieve the complaint outcome Mr X seeks. Other issues are premature for us to investigate and it would be reasonable for him to pursue them with the Council first.
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Manchester City Council (25 000 275)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s bin contractor not delivering food waste caddy liners to him after several requests and the delay in providing the liners. There is insufficient significant personal injustice to Mr X from the matters complained of to warrant us investigating. We also cannot achieve the outcome he wants.
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Lancashire County Council (25 000 288)
Statement Closed after initial enquiries Street furniture and lighting 24-Jun-2025
Summary: We will not investigate this complaint about the Council’s response to the complainants concerns about street lighting, anti-social behaviour and lack of taxi access in the town centre near his home. There is not enough evidence of fault in the Council’s actions. Also, Mr X has not suffered a significant personal injustice.
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Redcar & Cleveland Council (25 000 290)
Statement Closed after initial enquiries Child protection 24-Jun-2025
Summary: We will not investigate Ms X’s complaint about the actions of a social worker and the response of Children’s Social Care. This is because it is unlikely investigation by us would lead to a different outcome.
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London Borough of Havering (25 000 729)
Statement Closed after initial enquiries Homelessness 24-Jun-2025
Summary: We will not investigate this complaint about the Council’s request that the complainant remove a shed from the garden of her temporary accommodation. This is because there is insufficient evidence of fault by the Council.
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London Borough of Bexley (25 000 737)
Statement Closed after initial enquiries Homelessness 24-Jun-2025
Summary: We will not investigate this complaint about the suitability of a final offer of accommodation the Council made to Miss X when she was homeless. It was reasonable for Miss X to use her statutory right of appeal to the county court.
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Bristol City Council (25 000 933)
Statement Closed after initial enquiries Managing council tenancies 24-Jun-2025
Summary: We cannot investigate this complaint about an overgrown garden, in a Council rented property, which affects the complainant’s fence. This is because we have no power to investigate a council when it is acting as a landlord.
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Newark & Sherwood District Council (24 022 116)
Statement Closed after initial enquiries Councillor conduct and standards 24-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. The Council has apologised for the delay in its response and further investigation on this point is unlikely to lead to a different outcome. We have not seen sufficient evidence of fault in the Council’s consideration of Mrs X’s concerns.
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Brighton & Hove City Council (24 022 258)
Statement Closed after initial enquiries Refuse and recycling 24-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision not to proceed with plans proposed by the complainant to improve the Council’s recycling service. We consider an investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Other 24-Jun-2025
Summary: We will not investigate Mrs X complaint that the Council did not pay her late daughter for the care she provided to a third party for around two and half years. She says the Council has now refused to pay her daughter’s estate the money owed. This is because the complaint is late and there are no good reasons to exercise discretion to consider the late complaint.