Decision search
Your search has 54735 results
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Transport for London (25 005 030)
Statement Closed after initial enquiries Traffic management 10-Aug-2025
Summary: We will not investigate this complaint about an exemption for a motorbike from the Ultra Low Emission Zone daily charge. This is because there is insufficient evidence of fault by the Authority.
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London Borough of Croydon (25 005 442)
Statement Closed after initial enquiries Parking and other penalties 10-Aug-2025
Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because the Council has cancelled the penalty charge notice and it is unlikely an investigation would achieve significantly more.
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Wealden District Council (25 005 674)
Statement Closed after initial enquiries Licensing 10-Aug-2025
Summary: We will not investigate this complaint about taxi licenses because there is not enough evidence of fault to justify investigating.
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Royal Borough of Kensington & Chelsea (25 005 938)
Statement Closed after initial enquiries Other 10-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council issuing him a Fixed Penalty Notice for littering. This is because Mr X could have raised a defence against the issuing of the notice in court if he considered there was fault in the way it was issued.
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Hertfordshire County Council (25 002 944)
Statement Closed after initial enquiries Special educational needs 09-Aug-2025
Summary: We will not investigate this complaint that the Council has failed to make appropriate educational and special educational provision for the complainant’s son. Investigation is unlikely to add anything significant to the outcome which has already been achieved, or lead to a different outcome, and is not therefore warranted.
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London Borough of Haringey (25 001 422)
Statement Closed after initial enquiries Child protection 08-Aug-2025
Summary: We will not investigate this complaint about the conduct of the Chairperson of an Initial Child Protection Conference. Our intervention is unlikely to add anything significant to the investigation the Council has carried out, or lead to a different outcome, and is not therefore warranted.
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Oxfordshire County Council (25 002 920)
Statement Closed after initial enquiries Alternative provision 08-Aug-2025
Summary: We will not investigate this complaint that the Council has failed to ensure appropriate educational provision for the complainant’s daughter while she has been unable to attend school. Our intervention is unlikely to add anything significant to the investigation the Council has already carried out, or lead to a different outcome, and is not therefore warranted.
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City of Bradford Metropolitan District Council (24 014 709)
Statement Upheld School transport 07-Aug-2025
Summary: Mr F complained the Council refused to provide home to school transport for his son (J) who has special educational needs. As a result, he has had to transport J causing a strain on his finances. Mr F also complained the Council failed to follow its appeals process and properly consider his evidence which caused him frustration. We found fault which caused uncertainty. The Council has agreed to hold a new appeal panel.
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London Borough of Croydon (24 015 075)
Statement Upheld Enforcement 07-Aug-2025
Summary: Mr X complained about the Council’s failure to properly investigate a breach of planning control that adversely impacted his nearby home. We found no fault in the Council’s investigation but it had not replied to some of Mr X’s correspondence or formally closed its enforcement case. This had not caused Mr X significant injustice needing a remedy but the Council agreed to act to close its enforcement case.
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Sandwell Metropolitan Borough Council (24 015 284)
Statement Not upheld Special educational needs 07-Aug-2025
Summary: Ms X complained the Council failed to provide her child with education after a mental health crisis. I find no fault. While Ms X’s child has not been able to access much in the way of education, this is not because of fault by the Council. The Council has offered a full range of educational provision in and out of school, but Ms X’s child has not been able to benefit from it.