Decision search
Your search has 54735 results
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London Borough of Camden (24 007 033)
Statement Upheld Private housing 13-Aug-2025
Summary: Miss X complained about the housing support the Council has provided since it discharged its homelessness duty in 2021. We found the delays in accepting a homeless application and a duty to assist Miss X is fault. As were the delays in responding to Miss X’s concerns about sewage and the water supply to her property. These faults caused Miss X an injustice.
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North Yorkshire Council (24 021 973)
Statement Closed after initial enquiries Residential care 13-Aug-2025
Summary: We will not investigate this complaint about adult social care in a care home. The injustice to the complainant is not significant enough to justify our involvement and we cannot achieve the outcome they want. The Information Commissioner’s Office is better placed to consider access to information.
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Leicestershire County Council (24 022 572)
Statement Upheld Special educational needs 13-Aug-2025
Summary: We will not investigate this complaint about educational provision for a child. Some of the complaint is late, Miss X had an appeals right and it was reasonable to expect her to use them. Additionally, we could not add to the investigation the Council has already carried out, because it upheld her complaint and has provided a suitable remedy for her injustice.
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North Tyneside Metropolitan Borough Council (25 001 668)
Statement Closed after initial enquiries Planning applications 13-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of the preparation of a lease relating to the erection of signage on its land. It is reasonable to expect the complainant to pursue a court remedy.
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Kent County Council (25 001 760)
Statement Closed after initial enquiries Other 13-Aug-2025
Summary: We will not investigate Miss X’s complaint that the Council failed to provide care services for her and her child. There is not enough evidence of fault in the Council’s actions.
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Nuneaton & Bedworth Borough Council (25 002 122)
Statement Closed after initial enquiries Other 13-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council issuing Ms X a Fixed Penalty Notice for fly tipping. This is because Ms X could have used her right to raise a defence against the issuing of the Notice in court if she believed it had been incorrectly issued.
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Cheshire East Council (25 002 457)
Statement Upheld Disabled children 13-Aug-2025
Summary: We will not investigate Mr X’s complaint the Council failed to consider his complaint under the statutory children’s complaints procedure. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Bromsgrove District Council (25 002 511)
Statement Closed after initial enquiries Enforcement 13-Aug-2025
Summary: We will not investigate this complaint about the way the Council considered his neighbour’s planning applications. We have not seen enough evidence of fault in the Councils actions to warrant our involvement.
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Lancashire County Council (25 002 851)
Statement Closed after initial enquiries Other 13-Aug-2025
Summary: We will not investigate Mr F’s complaint about contact with his children because there is no evidence of fault by the Council. Contact is a private matter between Mr F and his wife.
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Basildon Borough Council (25 002 983)
Statement Closed after initial enquiries Council tax 13-Aug-2025
Summary: We will not investigate this complaint about the way the Council handled the complainant’s council tax. This is because there is insufficient evidence of fault by the Council.