Decision search
Your search has 54634 results
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East Sussex County Council (25 001 937)
Statement Closed after initial enquiries Charging 20-Aug-2025
Summary: We will not investigate this complaint about how the Council completed a financial assessment. That is because most of the complaint is late. Where the complaint is in time, there is not enough evidence of fault to justify our involvement.
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Derby City Council (25 002 266)
Statement Closed after initial enquiries Charging 20-Aug-2025
Summary: We will not investigate Ms X’s complaint that the Council told her that her father’s care would be free. There is not enough evidence of fault to justify an investigation.
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Walsall Metropolitan Borough Council (25 002 374)
Statement Closed after initial enquiries Charging 20-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision that her relative must contribute towards her transport costs to a day care centre. There is not enough evidence of fault to justify an investigation.
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London Borough of Southwark (25 002 528)
Statement Closed after initial enquiries Alternative provision 20-Aug-2025
Summary: We cannot investigate this complaint about failure to secure suitable education and special educational needs provision as set out in an Education, Health and Care Plan while a child was out of school. Mrs X appealed to the First-tier Tribunal (Special Educational Needs and Disability) about the suitability of the school named in the Plan. The non-attendance at school is linked to the subject of Mrs X’s appeal. The Tribunal agreed the school was suitable. We will not investigate the rest of Mrs X’s complaint about attendance warnings because there is not enough evidence of fault by the Council, or a significant enough injustice, to justify an investigation.
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London Borough of Enfield (25 002 655)
Statement Closed after initial enquiries Allocations 20-Aug-2025
Summary: We will not investigate this complaint about the Council offering unsuitable permanent accommodation to Mrs Y. This is because part of the complaint is late and there is insufficient injustice to justify investigating the parts of the complaint made in time.
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Cumberland Council (25 002 955)
Statement Closed after initial enquiries Enforcement 20-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to act on reports of damage to a listed building and a failure to respond to the complaint. There is not enough evidence of personal injustice to justify an investigation. Also, we consider an investigation will not lead to a different outcome.
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North Somerset Council (25 003 151)
Statement Closed after initial enquiries Trees 20-Aug-2025
Summary: We will not investigate this complaint about the Council refusing to take action to deal with overhanging tree branches. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating.
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Devon County Council (25 003 163)
Statement Closed after initial enquiries Child protection 20-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with a safeguarding concern raised about a child. This is because there is insufficient evidence of fault, and we cannot investigate what happened in court.
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South Kesteven District Council (25 006 509)
Statement Closed after initial enquiries Other 20-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council not clearing asbestos from his land. This is because it is unlikely we could achieve a worthwhile outcome if we were to investigate.
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Transport for London (25 006 848)
Statement Closed after initial enquiries Highway repair and maintenance 20-Aug-2025
Summary: We will not investigate Mr X’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr X to pursue his compensation claim by taking Transport for London (TFL) to court.