Decision search
Your search has 54634 results
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Statement Closed after initial enquiries Councillor conduct and standards 26-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault.
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London Borough of Hounslow (25 006 600)
Statement Closed after initial enquiries Homelessness 26-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision on Mr X’s homeless application. This is because it would have been reasonable to expect Mr X to use his right of review.
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Wigan Metropolitan Borough Council (25 006 768)
Statement Closed after initial enquiries Child protection 26-Aug-2025
Summary: We cannot investigate this complaint about a court report. The law prevents us from investigating anything that has or is the subject of court proceedings.
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Leicester City Council (25 006 869)
Statement Closed after initial enquiries Trees 26-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision not to prune a tree. This is because there is insufficient evidence of fault by the Council.
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London Borough of Haringey (25 007 086)
Statement Closed after initial enquiries Housing benefit and council tax benefit 26-Aug-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.
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Tunbridge Wells Borough Council (25 007 817)
Statement Closed after initial enquiries Council tax 26-Aug-2025
Summary: We will not investigate this complaint about a premium added to his Council tax because he could appeal to a Valuation Tribunal.
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Birmingham City Council (25 008 051)
Statement Closed after initial enquiries Council tax 26-Aug-2025
Summary: We will not investigate this complaint about Council tax banding because this is a matter for the Valuation Office Agency, a body out of jurisdiction. A dispute about liability is for the Valuation Tribunal.
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Sefton Metropolitan Borough Council (25 008 131)
Statement Closed after initial enquiries Antisocial behaviour 26-Aug-2025
Summary: X complained about the way the Council investigated their complaint about their neighbour’s alleged anti-social behaviour in 2022. We will not investigate this complaint further, because the matters complained about occurred long before our 12-month time limit on investigations. There is no evidence that persuades us to use our discretion to go back beyond this limit.
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London Borough of Sutton (25 009 783)
Statement Closed after initial enquiries Parking and other penalties 26-Aug-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.
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Oxford City Council (24 010 298)
Statement Upheld Other 26-Aug-2025
Summary: Mr H complained about the Council’s enforcement action for unpaid business rates. And later actions, including making him a vexatious customer and a fraud investigation. We find some fault with some of the Council’s communications with Mr H and with a delay in progressing the fraud investigation. These will have contributed to Mr H’s distress. The Council has agreed to carry out our recommendations.