Decision search
Your search has 54634 results
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Hertfordshire County Council (25 004 064)
Statement Closed after initial enquiries Special educational needs 10-Sep-2025
Summary: We will not investigate this complaint about the way the Council dealt with Mrs X’s contacts about her child’s special educational needs. The matters she complains of are not separable from decisions made about the child’s special educational needs in respect of which she has exercised her right to appeal to a Tribunal. It is not a good use of resources to investigate the Council’s complaint handling when the substantive matter is not something we can investigate.
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St Helens Metropolitan Borough Council (25 004 175)
Statement Closed after initial enquiries Special educational needs 10-Sep-2025
Summary: We cannot investigate Ms X’s complaint about the advice sought by the Council during her child’s Education Health and Care (EHC) needs assessment. Ms X has appealed to the SEND Tribunal about the content of the EHC Plan, so we have no power to do so.
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Stockton-on-Tees Borough Council (25 004 178)
Statement Closed after initial enquiries Child protection 10-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to carry out an assessment after receiving a safeguarding referral involving Mrs X. This is because an investigation would be unlikely to find fault with the Council’s actions.
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London Borough of Lewisham (25 004 217)
Statement Closed after initial enquiries Trees 10-Sep-2025
Summary: We will not investigate this complaint about the Council’s refusal to deal with a report of brambles encroaching on Ms X’s property from the grounds of a school. We cannot investigate complaints about the internal management of schools.
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London Borough of Brent (25 005 033)
Statement Closed after initial enquiries Building control 10-Sep-2025
Summary: We will not investigate this complaint about the conduct of a Council officer during a telephone call with the complainant. We consider there is no worthwhile outcome achievable by our investigation.
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Manchester City Council (25 005 354)
Statement Closed after initial enquiries Private housing 10-Sep-2025
Summary: We cannot investigate this complaint about a housing enforcement fine as it was issued by a court and we therefore have no legal remit to become involved.
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Newcastle-under-Lyme Borough Council (25 002 635)
Statement Closed after initial enquiries Allocations 10-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing register application because there is insufficient evidence of fault to justify our involvement.
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Durham County Council (25 002 953)
Statement Closed after initial enquiries Private housing 10-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her reports of disrepair in her private rented housing because there is insufficient evidence of fault to justify our involvement.
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Kirklees Metropolitan Borough Council (25 003 279)
Statement Closed after initial enquiries Special educational needs 10-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care (EHC) Plan. This is because Mrs X has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it was reasonable for her to do so.
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London Borough of Redbridge (25 003 493)
Statement Closed after initial enquiries Other 10-Sep-2025
Summary: We will not investigate this complaint about nuisance neighbours. There is not enough evidence of fault by the Council’s adult social care team who placed the neighbours at the property and is satisfied their needs are met there. We cannot achieve the outcome the complainant wants to have the property closed and the neighbours moved. It is unlikely an Ombudsman investigation would achieve any worthwhile outcome.