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  • London Borough of Newham (25 008 800)

    Statement Closed after initial enquiries Disabled children 16-Dec-2025

    Summary: We will not investigate this complaint about the Council’s handling of Mrs Y’s application to renew her child’s blue badge. We could not add to the Council’s appeal findings, there is not enough evidence of fault to justify our investigation, and any injustice is not significant enough to justify our involvement.

  • London Borough of Harrow (25 008 836)

    Statement Closed after initial enquiries Homelessness 16-Dec-2025

    Summary: We will not investigate this complaint about the Council delaying in issuing a new homelessness decision. The Council has agreed to provide a proportionate remedy so an investigation would not achieve more for Mr Y.

  • Crawley Borough Council (25 009 017)

    Statement Closed after initial enquiries Homelessness 16-Dec-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application. It was reasonable for the complainant to use the review/appeal procedure to challenge the Council’s decisions on her application.

  • London Borough of Haringey (25 009 539)

    Statement Closed after initial enquiries Allocations 16-Dec-2025

    Summary: We will not investigate Mr X’s complaint that the Council removed him from its housing register without notice. This is because there is not enough evidence of fault to justify us investigating.

  • Bristol City Council (25 009 903)

    Statement Closed after initial enquiries Refuse and recycling 16-Dec-2025

    Summary: We will not investigate this complaint about missed waste collections. This is because there is not enough evidence of fault to justify investigating.

  • Wychavon District Council (25 009 945)

    Statement Closed after initial enquiries Allocations 16-Dec-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s housing register decision because its decision was in line with its published allocations scheme and further investigation would not lead to a different outcome.

  • Suffolk County Council (25 009 953)

    Statement Closed after initial enquiries Special educational needs 16-Dec-2025

    Summary: We will not investigate this complaint the Council failed to transfer an Education Health and Care Plan to a different Local Authority. There is not enough evidence of fault to justify our involvement.

  • London Borough of Southwark (25 009 989)

    Statement Closed after initial enquiries Homelessness 16-Dec-2025

    Summary: We will not investigate Ms X’s complaint about the suitability of her temporary accommodation because further investigation is unlikely to lead to a different outcome. We will not investigate the Council’s decision not to award medical priority on its housing register because Ms X had the right to ask for a review of that decision and it was reasonable for her to exercise that right.

  • London Borough of Hammersmith & Fulham (25 010 027)

    Statement Closed after initial enquiries Managing council tenancies 16-Dec-2025

    Summary: We cannot investigate Mr X’s complaint about the Council’s actions as registered social landlord and, in any case, the Housing Ombudsman Service has already adjudicated on his complaints.

  • London Borough of Ealing (25 010 084)

    Statement Closed after initial enquiries Other 16-Dec-2025

    Summary: We will not investigate Mr X’s complaint about the type of support plans the Council provided. This is because any fault has not caused injustice to Mr X, and there is another body better placed to consider this complaint.

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