Decision search
Your search has 54637 results
-
London Borough of Enfield (25 005 581)
Statement Closed after initial enquiries Homelessness 30-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to end its housing duty to Miss X. This is because Miss X has a right of review of the Council’s decision, it would be reasonable for her to use it.
-
Sandwell Metropolitan Borough Council (25 005 621)
Statement Closed after initial enquiries Child protection 30-Sep-2025
Summary: We cannot investigate Mr X’s complaint about information that the Council provided during care proceedings. This is because the law prevents us from investigating complaints about what happened in court.
-
Merseyside Passenger Transport Authority & Exec (25 005 834)
Statement Closed after initial enquiries Public transport 30-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Authority telling him he is not entitled to a concessionary travel pass. This is because there is not enough evidence of fault.
-
Statement Closed after initial enquiries Refuse and recycling 30-Sep-2025
Summary: We will not investigate Mr X’s complaint about refuse collections. This is because further investigation would not lead to a different outcome.
-
Surrey Heath Borough Council (25 005 269)
Statement Closed after initial enquiries Allocations 30-Sep-2025
Summary: We will not investigate Mr X’s complaint about a housing application. There is not enough evidence of fault.
-
Kirklees Metropolitan Borough Council (25 005 301)
Statement Closed after initial enquiries Special educational needs 30-Sep-2025
Summary: We will not investigate Ms X’s complaint about a review process for an Education Health and Care Plan. The main injustice from a review is the amendments made to the Education Health and Care Plan and it is reasonable to expect Ms X to have appealed to the Tribunal.
-
London Borough of Lambeth (25 005 347)
Statement Closed after initial enquiries Allocations 30-Sep-2025
Summary: We will not investigate this complaint about the suitability of accommodation offered under the Council’s homelessness duty. It was reasonable for Miss X to use the review/appeal procedure offered by the legislation to challenge the Council’s decision. We cannot investigate complaints about repairs from tenants of social housing landlords.
-
Central Bedfordshire Council (25 005 402)
Statement Closed after initial enquiries Special educational needs 30-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the content of her child’s Education, Health and Care Plan. This is because it was reasonable for Mrs X to appeal to the First Tier Tribunal (Special Educational Needs and Disability).
-
London Borough of Haringey (25 005 409)
Statement Upheld Parking and other penalties 30-Sep-2025
Summary: We will not investigate this complaint about the Council introducing double yellow lines near the complainant’s home. There is insufficient evidence of fault in the way the Council originally decided to implement the lines, and it has taken satisfactory to address the issues raised in the subsequent complaint.
-
London Borough of Croydon (25 005 440)
Statement Closed after initial enquiries Council tax 30-Sep-2025
Summary: We will not investigate this complaint about housing benefit and council tax reduction decisions. This is because Ms X has appealed. Parts of the complaint are late, and there is not enough evidence of fault regarding other complaints.