Guildford Borough Council (25 002 310)
Category : Planning > Planning applications
Decision : Closed after initial enquiries
Decision date : 28 Jul 2025
The Ombudsman's final decision:
Summary: We will not investigate this complaint about planning permission and planning enforcement because it is out of time.
The complaint
- Mr X complains about planning permission granted in 2022 and subsequent enforcement issues.
The Ombudsman’s role and powers
- We cannot investigate late complaints unless we decide there are good reasons. Late complaints are when someone takes more than 12 months to complain to us about something a council has done. (Local Government Act 1974, sections 26B and 34D, as amended)
How I considered this complaint
- I considered information provided by the complainant.
- I considered the Ombudsman’s Assessment Code.
My assessment
- Mr X complained about planning permission granted by the Council in December 2022 for a neighbour’s property extension. He complained further in 2023 about matters he felt should be the subject of enforcement action by the Council.
- These matters are beyond our 12 month time limit for investigation and I see no reason why the Ombudsman should investigate these matters outside of the time limit.
Final decision
- We will not investigate Mr X’s complaint because it is out of time.
Investigator's decision on behalf of the Ombudsman