Wiltshire Council (22 004 432)

Category : Planning > Planning applications

Decision : Closed after initial enquiries

Decision date : 05 Jul 2022

The Ombudsman's final decision:

Summary: We cannot investigate this complaint about how the Council dealt with the complainant’s planning application. This is because he has already appealed to the Planning Inspector.

The complaint

  1. The complainant, whom I shall refer to as Mr X, has complained about how the Council dealt with his planning application. He says the planning committee ignored information and professional advice and members failed to uphold the principles required of councillors. Mr X says his planning application was refused as a result and he has incurred financial losses.

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The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We cannot investigate a complaint if someone has appealed to a government minister. The Planning Inspector acts on behalf of a government minister. (Local Government Act 1974, section 26(6)(b), as amended)
  3. The Planning Inspector considers appeals about:
  • delay – usually over eight weeks – by an authority in deciding an application for planning permission
  • a decision to refuse planning permission
  • conditions placed on planning permission
  • a planning enforcement notice.

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How I considered this complaint

  1. I considered information provided by Mr X and the Ombudsman’s Assessment Code.

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My assessment

  1. The Ombudsman cannot investigate Mr X’s complaint about the Council’s decision to refuse his planning application. This is because he has appealed to the Planning Inspector and the Ombudsman cannot investigate when someone has already used their appeal right.
  2. I understand Mr X’s complaint also relates to how the application was considered by the Council’s planning committee. But how the committee assessed and determined the application is related to the planning decision which has been appealed. The Ombudsman cannot investigate when someone has appealed to the Planning Inspector, even if the appeal did not address all the issues complained about.

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Final decision

  1. We cannot investigate Mr X’s complaint because he has already appealed to the Planning Inspector.

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Investigator's decision on behalf of the Ombudsman

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