Summary: Mr X complains that the Council has not extended parking restrictions on a road junction. The Ombudsman will not investigate this complaint because the matter is out of time.

The complaint

1. Mr X complains that the Council has not extended parking restrictions on a road junction.

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The Ombudsman’s role and powers

2. We cannot investigate late complaints unless we decide there are good reasons. Late complaints are when someone takes more than 12 months to complain to us about something a council has done. (Local Government Act 1974, sections 26B and 34D, as amended)

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How I considered this complaint

3. I have considered the comments of the complainant and the Council and the complainant has had an opportunity to comment on the draft decision.,

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What I found

4. Mr X says that he has campaigned to the Council for the provision of yellow lines on a junction near his house. Mr X says the Council agreed to this and painted yellow lines on the road three years ago. Mr X says that they do not go far enough and the junction remains dangerous.
5. The Ombudsman would reasonably expect a complaint about the restricted yellow lines to have been made to this office within a year of the date the yellow lines were painted on the road. The matter is therefore out of time.

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Investigator's decision on behalf of the Ombudsman