Mole Valley District Council (25 015 016)
Category : Planning > Enforcement
Decision : Closed after initial enquiries
Decision date : 07 Jan 2026
The Ombudsman's final decision:
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant had the right to appeal to the Planning Inspector.
The complaint
- Mr X has complained about how the Council dealt with a breach of planning control and the Council’s decision to take enforcement action against him. Mr X says the Council has not acted in line with its enforcement policy and its decision to take formal action was based on misleading and inaccurate information.
The Ombudsman’s role and powers
- The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
- The law says we cannot normally investigate a complaint when someone can appeal to a government minister. However, we may decide to investigate if we consider it would be unreasonable to expect the person to appeal. (Local Government Act 1974, section 26(6)(b), as amended)
- The Planning Inspector acts on behalf of the responsible Government minister. The Planning Inspector considers appeals about:
- Delay – usually over eight weeks – by an authority in deciding an application for planning permission
- A decision to refuse planning permission
- Conditions placed on planning permission
- A planning enforcement notice.
How I considered this complaint
- I considered information provided by Mr X and the Ombudsman’s Assessment Code.
My assessment
- Mr X could have appealed to the Planning Inspector if he disagreed with the Council’s decision to take enforcement action against him.
- Mr X has raised concerns about the Council’s enforcement investigation. But I consider the issues Mr X has raised are related to the decision to issue the enforcement notice which could have been appealed. I consider it would have been reasonable for Mr X to have used his right to appeal. The Ombudsman will not usually investigate when someone had a right to appeal to the Planning Inspector, even if the appeal would not address all the issues complained about.
Final decision
- We will not investigate Mr X’s complaint because he had the right to appeal to the Planning Inspector.
Investigator's decision on behalf of the Ombudsman