North Tyneside Metropolitan Borough Council (25 025 021)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 21 Apr 2026

The Ombudsman's final decision:

Summary: We cannot investigate Mr X’s complaint relating to his concerns about use of Coroner’s official documentation. This is because these matters are not an administrative function of the Council and the law does not allow us to investigate.

The complaint

  1. Mr X made a complaint to the Council because he saw there was a failure in governance and oversight. This related to a concern that official coronial documentation had been used in a private postmortem, and he said this impeded an investigation into a death.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We cannot investigate complaints about actions which are not the administrative function of a council. (Local Government Act 1974, section 26(1) as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant and I considered the Ombudsman’s Assessment Code.

Back to top

My Assessment

  1. Mr X complained when it became apparent official coroner’s stationery had been used in a private postmortem. The Council said it could not respond to Mr X’s complaint and referred him to the appropriate body.
  2. A coroner’s duties and functions under the Coroners and Justice Act 2009, remain the coroner’s despite being appointed and paid by the council. Matters occurring in relation to any tasks on behalf of a coroner, or as part of the coroner’s statutory functions, or role, are in the exercise of the coroner’s functions, not those of the council, including governance of that role.
  3. Because the matters complained about relate to coronial functions, the law I have highlighted at paragraph three means we cannot investigate this complaint.

Back to top

Final decision

  1. We cannot investigate Mr X’s complaint because the law excludes us from considering it.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings