London Borough of Hounslow (25 005 192)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 27 Jul 2025

The Ombudsman's final decision:

Summary: We will not investigate Mr X’s complaint that the Council should reimburse his legal fees. This is because the courts are better placed to consider this matter.

The complaint

  1. Mr X complains that the Council’s refusal to pay him after he obtained a County Court Judgement (CCJ) led to further court proceedings resulting in Mr X incurring additional legal fees. Mr X wants the Council to reimburse him for those legal fees.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. The law says we cannot normally investigate a complaint when someone could take the matter to court. However, we may decide to investigate if we consider it would be unreasonable to expect the person to go to court. (Local Government Act 1974, section 26(6)(c), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. I will not investigate Mr X’s complaint. The courts are better placed to consider whether the Council should reimburse Mr X’s legal costs. We could not ask the Council to reimburse the fees. Only a court can decide whether the Council is liable for these costs.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because the courts are better placed to consider this matter.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings