Bolton Metropolitan Borough Council (24 003 978)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 23 Sep 2024

The Ombudsman's final decision:

Summary: We cannot investigate this complaint about the actions of the coroner’s office. We do not have the power to investigate the actions of the coroner or the coroner’s office which completes administrative tasks on the coroner’s behalf.

The complaint

  1. X complained about the actions of a coroner and coroner’s staff, including actions relating to the coroner’s investigation, information gathering, and response to a subject access request.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We investigate complaint about councils and certain other bodies. We cannot investigate the actions of bodies such as the coroner. (Local Government Act 1974, sections 25 and 34A, as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. We cannot investigate X’s complaints about the actions of a coroner or their staff during an inquest. A coroner is an independent judicial office holder (and not a local authority employee).
  2. Coroners are appointed and funded by a Council and investigate deaths in that Council’s area. However, the coroner’s duties and functions performed under the Coroners and Justice Act 2009 remain solely the coroner’s despite being appointed and paid for by the Council.
  3. When undertaking tasks on behalf of a coroner as part of the coroner’s statutory functions relating to coronial investigations, coroner’s officers are exercising the coroner’s functions, not those of the Council. We cannot therefore consider complaints about those actions.
  4. Because X’s complaints relate to the actions of a coroner and their staff in executing the coroner’s functions, we cannot investigate this complaint.

Back to top

Final decision

  1. We cannot investigate X’s complaint because we have no power to investigate the actions of the coroner or those undertaking tasks on the coroner’s behalf.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings