Privacy settings

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Leicestershire County Council (19 018 988)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 20 Mar 2020

The Ombudsman's final decision:

Summary: Miss X complains the Council refuses to provide her with information she has requested under the Freedom of Information Act. The Ombudsman will not investigate this complaint. The Information Commissioner is better placed to deal this matter.

The complaint

  1. Miss X complains the Council refuses to provide her with information she requested under the Freedom of Information Act.

Back to top

The Ombudsman’s role and powers

  1. We investigate complaints about ‘maladministration’ and ‘service failure’. In this statement, I have used the word ‘fault’ to refer to these. We must also consider whether any fault has had an adverse impact on the person making the complaint. I refer to this as ‘injustice’. We provide a free service but must use public money carefully. We may decide not to start or continue with an investigation if we believe there is another body better placed to consider this complaint. (Local Government Act 1974, section 24A (6), as amended)
  2. The Information Commissioner's Office considers complaints about freedom of information. Its decision notices may be appealed to the First Tier Tribunal (Information Rights). So, where we receive complaints about freedom of information, we normally consider it reasonable to expect the person to refer the matter to the Information Commissioner.

Back to top

How I considered this complaint

  1. I considered the information provided by Miss X in her complaint form.

Back to top

What I found

  1. Miss X says she asked the Council to provide information to her under the Freedom of Information Act.
  2. It is reasonable to expect Miss X to refer the matter to the Information Commissioner’s Office (ICO). That is because this is the body with specific powers and expertise to investigate Freedom of Information Act issues. The Information Commissioner’s Officer has powers which the Ombudsman does not have to require compliance with the Freedom of Information Act 2000.

Back to top

Final decision

  1. I will not investigate this complaint. Miss X can ask the ICO to consider her concerns.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page