Recent statements in this category are shown below:
Statement Upheld Elections and electoral register 30-Aug-2018
Summary: The Ombudsman will not investigate Mr X's complaint about the Council's error removing him from the electoral roll. This is because an investigation is unlikely to add to that already carried out by the Council.
Statement Not upheld Elections and electoral register 05-Nov-2015
Summary: Mr X complains the Council released his electoral details to private companies without his consent. The Ombudsman will not investigate as there is a legal remedy Mr X can pursue and it is reasonable to expect him to do so.
Statement Not upheld Elections and electoral register 29-Oct-2015
Summary: There was no fault in the way the Council dealt with Mr X's complaint.
Statement Upheld Elections and electoral register 26-Oct-2015
Summary: the Council wrongly removed Mr X's name from the electoral register. The Ombudsman has stopped investigating the complaint because there is insufficient evidence that the fault caused a significant injustice.
Statement Upheld Elections and electoral register 06-Oct-2015
Summary: The Ombudsman will not investigate this complaint about the electoral register. This is because the Council has already provided a fair and proportionate response and there is not enough remaining injustice to require an investigation.
Statement Upheld Elections and electoral register 20-Aug-2014
Summary: Mrs D says the Council failed put her daughter, Ms D, on the electoral register. As a result Ms D was unable to vote in the May 2014 elections. The Ombudsman has found evidence of fault. She has completed the investigation because the Council has agreed to pay Mrs D redress and improve its service.