Thurrock Council (25 004 367)
Category : Other Categories > Commercial and contracts
Decision : Closed after initial enquiries
Decision date : 06 Aug 2025
The Ombudsman's final decision:
Summary: We cannot investigate this complaint about the Council removing a committee from running a community venue. That is because the Council has stated legal action, therefore the law says we cannot investigate.
The complaint
- Ms X complained about the Council’s decision to remove a committee from running a community venue. She said the Council were not acting in the best interest of the venue or the community.
The Ombudsman’s role and powers
- The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
- We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)
How I considered this complaint
- I considered information provided by the complainant and the Council.
- I considered the Ombudsman’s Assessment Code.
My assessment
- We cannot investigate Ms X’s complaint about the Council. That is because the Council is taking legal action against the Committee. Therefore, the law says we cannot investigate.
Final decision
- We cannot investigate Ms X’s complaint because the Council has started legal action.
Investigator's decision on behalf of the Ombudsman