Decision search
Your search has 52604 results
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Lancashire County Council (25 005 020)
Statement Closed after initial enquiries School admissions 16-Jun-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Stockton-on-Tees Borough Council (25 005 134)
Statement Closed after initial enquiries Council tax support 16-Jun-2025
Summary: We will not investigate Mr B’s complaint about the Council charging him full council tax. This is because it is reasonable for Mr B to challenge the Council’s decision by putting in an appeal to the Valuation Tribunal.
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Birmingham City Council (25 005 462)
Statement Closed after initial enquiries Managing council tenancies 16-Jun-2025
Summary: We cannot investigate Mr B’s complaint about how the Council responded to his concerns about the behaviour of a Council tenant. This is because we cannot investigate complaints about the management of social housing by councils.
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Birmingham City Council (25 005 474)
Statement Closed after initial enquiries Council tax 16-Jun-2025
Summary: We cannot investigate Mr B’s complaint about his council tax increasing. This is because this issue affects all or most of the people in the Council’s area.
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Northumberland County Council (24 014 507)
Statement Not upheld School transport 15-Jun-2025
Summary: Miss T complained the Council did not properly consider her application for transport support for her child who attends an out of borough post-16 college. Miss T said as a result, the Council refused to award her child with transport support. The Council was not at fault in the way it considered and made its decision in Miss T’s case.
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London Borough of Southwark (24 014 570)
Statement Closed after initial enquiries Other 15-Jun-2025
Summary: We will not investigate Ms X’s complaint the Council abused her. There is not enough evidence of fault to justify our involvement.
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Birmingham City Council (24 014 604)
Statement Not upheld Enforcement 15-Jun-2025
Summary: Mr X complained the Council failed to take planning enforcement action about a neighbour’s air-conditioning unit. He said it is an eye sore and affects his property’s amenity. We do not find the Council at fault.
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Cambridge City Council (24 016 034)
Statement Upheld Planning applications 15-Jun-2025
Summary: Mr X complained the Council failed to properly consider a neighbour’s planning application which affected a conservation area. We found there was fault in the case officer’s report and in the consideration of a later Certificate of Lawfulness application. However, we found this did not lead to any injustice.
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East Riding of Yorkshire Council (24 009 357)
Statement Upheld Special educational needs 15-Jun-2025
Summary: Mrs X complained the Council did not implement a tribunal order in accordance with the statutory timescales and failed to provide all the provision set out in Section F of her child, Y’s, final amended Education, Health and Care (EHC) Plan. The Council was at fault with delay in issuing Y’s EHC Plan after the tribunal order, it was unclear about Y’s specialist provision and delayed putting in place all Y’s Section F provision and failed to monitor the provision. This caused Mrs X frustration, confusion, avoidable time and trouble and uncertainty and Y missed some education to which they were entitled. The Council will apologise, make a symbolic payment and put in place service improvements.
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North West Leicestershire District Council (24 010 368)
Statement Not upheld Building control 15-Jun-2025
Summary: Mr X complained about the Council’s poor communication, and delays with how it handled his building regulation case and how it dealt with his complaint about its staff conduct. The Council was not at fault in how it carried out its building control duties and in how it dealt with Mr X’s complaint about its staff conduct.