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  • City of Bradford Metropolitan District Council (24 020 819)

    Statement Closed after initial enquiries Planning applications 06-May-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because there is not enough evidence of fault by the Council or to show its actions caused Mr X significant injustice.

  • City of Doncaster Council (24 020 826)

    Statement Closed after initial enquiries Pollution 06-May-2025

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of smoke emission from his neighbour’s chimney. This is because there is not enough evidence of fault to warrant us investigating.

  • London Borough of Hackney (24 020 925)

    Statement Closed after initial enquiries Council house sales and leaseholders 06-May-2025

    Summary: We will not investigate this complaint about the Council failing to preserve the right to buy. This is because it is reasonable for Mr X to take court action, and we have no jurisdiction to investigate complaints about social housing tenancies.

  • London Borough of Newham (24 021 012)

    Statement Closed after initial enquiries Special educational needs 06-May-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s decision to cease her son’s Education, Health and Care Plan. This is because it is reasonable to expect Ms X to ask the tribunal to consider a late appeal of the Council’s decision.

  • London Borough of Tower Hamlets (24 021 235)

    Statement Closed after initial enquiries Child protection 06-May-2025

    Summary: We will not investigate this complaint about how the Council dealt with Miss X’s complaint. Investigation by us of the substantive child protection matters underlying the complaint would be unlikely to lead to a finding of fault, and there would thus be no worthwhile outcome from investigating how the Council dealt with the complaint about these matters.

  • London Borough of Haringey (24 021 389)

    Statement Closed after initial enquiries Allocations 06-May-2025

    Summary: We will not exercise discretion to investigate this complaint about the Council removing an application from the housing register. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.

  • Birmingham City Council (24 019 293)

    Statement Closed after initial enquiries School transport 06-May-2025

    Summary: We will not investigate this complaint about the Council’s decision not to provide the complainant’s child with home to school transport. This is because there is inadequate evidence of fault.

  • Lincolnshire County Council (24 019 649)

    Statement Closed after initial enquiries Residential care 06-May-2025

    Summary: We will not investigate this complaint about adult social care in a residential care home. This is because it is unlikely we would add to a safeguarding investigation already undertaken or achieve a different outcome.

  • Nottingham City Council (24 019 916)

    Statement Closed after initial enquiries Other 06-May-2025

    Summary: We will not investigate this complaint about supported living. Further investigation will not lead to a different outcome.

  • Norfolk County Council (24 020 068)

    Statement Closed after initial enquiries Transport 06-May-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s Blue Badge application process and its decision to refuse her application. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating.

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