Decision search
Your search has 52604 results
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Oxfordshire County Council (25 000 186)
Statement Closed after initial enquiries Special educational needs 07-Jul-2025
Summary: We will not investigate this complaint about Education Health and Care Plan annual reviews. There are no good reasons the late complaint rule should not apply to older events. And it is unlikely we would find Miss X has been caused any significant injustice by any failure to meet the annual review regulations in 2023 and 2024.
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London Borough of Newham (25 000 194)
Statement Closed after initial enquiries Allocations 07-Jul-2025
Summary: We will not investigate this complaint about Mr X’s housing register application date and the Council withdrawing an offer of accommodation. This is because these complaints are out of time. We also will not investigate Mr X’s complaint about the Council refusing an emergency housing transfer as there is not enough evidence of fault to warrant an investigation.
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Surrey County Council (25 000 224)
Statement Upheld Special educational needs 07-Jul-2025
Summary: We will not investigate this complaint about delays in the annual review of an Education, Health and Care (EHC) Plan, or the content of the Plan and how the Council communicated about this matter. This is because further investigation would not lead to a different outcome and Mrs X had a right to appeal to a Tribunal about the Plan and it was reasonable for her to use that right.
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City of Doncaster Council (25 000 309)
Statement Closed after initial enquiries Homelessness 07-Jul-2025
Summary: We will not investigate this complaint about rent arears because there is insufficient evidence of fault by the Council.
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London Borough of Newham (25 000 368)
Statement Closed after initial enquiries Other 07-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to include the correct boundary locations in a property which he is selling. We cannot determine legal disputes related to property conveyance. The courts are better placed to do this.
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Statement Closed after initial enquiries Allocations 07-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to remove Mr X’s housing register priority banding. This is because there is not enough evidence of fault to warrant our investigation.
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Sheffield City Council (25 000 629)
Statement Closed after initial enquiries Council house sales and leaseholders 07-Jul-2025
Summary: We will not investigate this complaint about delays in purchasing a council home through the right to buy scheme. This is because it is reasonable for Miss X to take court action, and we have no jurisdiction to investigate complaints about social housing tenancies.
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West Sussex County Council (25 000 664)
Statement Closed after initial enquiries Other 07-Jul-2025
Summary: We will not investigate this complaint that the complainant’s home has been damaged by vibrations from Council demolition works at a nearby college site. It is reasonable to expect the complainant to pursue a court remedy instead.
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London Borough of Camden (25 000 837)
Statement Closed after initial enquiries Private housing 07-Jul-2025
Summary: We will not exercise discretion to investigate this complaint about damage to the complainant’s property due to a leak caused from the Council’s property above. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner. We cannot determine claims about damage to property or personal injury. Only insurers or the courts can decide private negligence claims.
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London Borough of Ealing (25 000 839)
Statement Closed after initial enquiries Allocations 07-Jul-2025
Summary: We will not investigate this complaint about the Council’s description of a property made as a final offer to Mrs X. There is insufficient evidence of fault which would warrant an investigation.