Decision search
Your search has 52262 results
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Statement Closed after initial enquiries Council tax 05-Nov-2024
Summary: We will not investigate this complaint that Ms X wrongly received letters from the Council’s enforcement agents about someone else’s council tax debt as any alleged Council fault did not cause Ms X a level of injustice that would justify our further involvement.
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Bristol City Council (24 011 293)
Statement Closed after initial enquiries Planning applications 05-Nov-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her planning application and its handling of the matter. It is reasonable for Mrs X to appeal to the Planning Inspectorate thereby placing the matter outside our jurisdiction.
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Birmingham City Council (24 011 402)
Statement Closed after initial enquiries Parking and other penalties 05-Nov-2024
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice it issued to Mr X. This is because there is insufficient evidence of fault or fault causing a significant injustice to Mr X and Mr X had the right to challenge the notice via an appeal to an independent tribunal.
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Cumberland Council (24 011 631)
Statement Closed after initial enquiries Highway repair and maintenance 05-Nov-2024
Summary: We will not investigate this complaint about highway maintenance because further investigation would not lead to a different outcome and there is no worthwhile outcome achievable by our investigation.
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Gateshead Metropolitan Borough Council (24 011 691)
Statement Closed after initial enquiries Refuse and recycling 05-Nov-2024
Summary: We will not investigate Miss X’s complaint. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Stoke-on-Trent City Council (24 008 509)
Statement Closed after initial enquiries Other 05-Nov-2024
Summary: We will not investigate this complaint about Business rates liability because it is a matter for the courts.
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Erewash Borough Council (24 008 573)
Statement Upheld Refuse and recycling 05-Nov-2024
Summary: We will not investigate this complaint about problems with the assisted bin collection service. This is because the problem has been resolved.
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London Borough of Harrow (24 008 643)
Statement Closed after initial enquiries Other 05-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council adding his property to the Council Tax valuation list. This is because the decision was made by the Valuation Office Agency, rather than the Council, and it would be reasonable for Mr X to appeal against the decision to the Valuation Tribunal.
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Surrey Heath Borough Council (24 008 664)
Statement Upheld Planning applications 05-Nov-2024
Summary: We will not investigate this complaint about the Council’s failure to tell the complainant of a planning application as it should have done. The Council has already apologised for this and explained the complainant’s objections to the plans would not have changed its decision. This is an acceptable remedy to the complaint. We are satisfied the Council considered the impact of the development on Mr X’s property and further investigation will not lead to a different outcome.
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Kirklees Metropolitan Borough Council (24 010 106)
Statement Closed after initial enquiries Planning applications 05-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s grant of planning permission for an extension to his neighbour’s property as there is not enough evidence of fault affecting its decision. Mr X says the Council owns the property but we cannot investigate any complaint about its management of social housing and will not investigate whether the construction of the extension breaches Mr X’s right of access to his property. This is because the issue is a private civil matter and it would be reasonable for him to take it to court.