Decision search
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Spelthorne Borough Council (24 018 993)
Statement Closed after initial enquiries Enforcement 06-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault.
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Wealden District Council (24 019 103)
Statement Closed after initial enquiries Enforcement 06-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with possible breaches of planning control. This is because we are unlikely to find fault.
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London Borough of Richmond upon Thames (24 019 292)
Statement Closed after initial enquiries Planning applications 06-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning applications. This is because the complainant had the right to appeal to the Planning Inspector.
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Kent County Council (24 019 956)
Statement Closed after initial enquiries Other 06-Mar-2025
Summary: We will not investigate Miss X’s complaint that the Council shared sensitive information with her daughter without her consent. It is reasonable to expect Miss X to take her complaint to the Information Commissioner’s Office.
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Surrey County Council (24 020 365)
Statement Closed after initial enquiries Trees 06-Mar-2025
Summary: We will not investigate Mrs X’s complaint that the Council’s contractors damaged her car while removing a tree. This is because it is reasonable to expect Mrs X to take the matter to court.
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Oxfordshire County Council (24 020 504)
Statement Closed after initial enquiries Traffic management 06-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to introduce a traffic management scheme. This is because the complaint is late and there are no good reasons why it could not have been made sooner.
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Central Bedfordshire Council (24 021 052)
Statement Closed after initial enquiries Other 06-Mar-2025
Summary: We cannot investigate this complaint about a planning issue because it has been made by a town council. We cannot investigate complaints made by public bodies.
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Suffolk County Council (23 019 180)
Statement Not upheld Alternative provision 06-Mar-2025
Summary: Ms X complained that the Council failed to provide suitable full-time education to her son while he was unable to attend school. We have found no fault. The Council provided education which, in its view, met Ms X’s son’s needs, and it has explained why it did not consider it appropriate to make more education available to him. These were matters for the Council to decide and we have no power to question them.
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London Borough of Hillingdon (24 016 848)
Statement Closed after initial enquiries Planning applications 05-Mar-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning enforcement case, an associated freedom of information (FoI) request, and the subsequent complaint process. There is not enough evidence of fault in the way the Council determined the enforcement case, it is reasonable to expect the complainant to refer any FoI concerns to the Information Commissioner, and it is not a good use of our resources to pursue any concerns about the Council’s complaint process in isolation.
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Transport for London (24 018 981)
Statement Closed after initial enquiries Parking and other penalties 05-Mar-2025
Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because it would be reasonable for Mr X to appeal.