Decision search
Your search has 52604 results
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East Riding of Yorkshire Council (24 021 305)
Statement Closed after initial enquiries Assessment and care plan 30-Jun-2025
Summary: We will not investigate this late complaint about the Council’s actions in 2022 and 2023. There is not a good reason for the delay in the complaint being made to the Council and escalated to the Ombudsman.
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West Northamptonshire Council (24 021 750)
Statement Closed after initial enquiries Special educational needs 30-Jun-2025
Summary: We will not investigate Miss X’s complaint about the Education, Health and Care Plan process. An investigation by the Ombudsman would not achieve a different outcome for Miss X and it was reasonable for her to appeal to the SEND Tribunal. Some other matters need to be considered by the Council.
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West Northamptonshire Council (24 022 071)
Statement Upheld Highway repair and maintenance 30-Jun-2025
Summary: We will not investigate this complaint about the Council’s system for reporting highway maintenance issues. We could not add to the Council’s investigation and an investigation would not lead to a different outcome.
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London Borough of Tower Hamlets (24 022 242)
Statement Closed after initial enquiries Transport 30-Jun-2025
Summary: We will not investigate this complaint about the Council’s blue badge application process. This is because the Council’s actions did not cause Mr X significant enough injustice for us to investigate. The Council also properly reached its eventual decision.
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Birmingham City Council (24 022 437)
Statement Closed after initial enquiries Parking and other penalties 30-Jun-2025
Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigating.
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City of Bradford Metropolitan District Council (24 022 621)
Statement Closed after initial enquiries Residential care 30-Jun-2025
Summary: We will not investigate this complaint about end-of-life care in a residential care home. This is because it is unlikely we would add to investigations already completed by other organisations or reach a different or worthwhile outcome to justify our resource.
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London Borough of Ealing (25 002 342)
Statement Closed after initial enquiries Parking and other penalties 30-Jun-2025
Summary: We will not investigate Mrs X’s complaint about a penalty charge notice. This is because the Council has cancelled the penalty charge notice and refunded Mrs X’s payment for it, and it is unlikely we could achieve anything more for her.
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Surrey County Council (25 002 611)
Statement Closed after initial enquiries Transport 30-Jun-2025
Summary: We will use our discretion not to investigate this complaint about an unsuccessful application for a blue badge. This is because the Council will offer a face to face mobility assessment.
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Kent County Council (25 002 712)
Statement Closed after initial enquiries Looked after children 30-Jun-2025
Summary: We will not investigate Mr X’s complaint about how the Council assessed whether he could care for his grandchild. The law prevents us from investigating anything that is the subject of court proceedings. It would be reasonable for Mr X to ask the court to consider his suitability to care for his grandchild and have contact with his other grandchildren.
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Greater London Authority (25 002 918)
Statement Closed after initial enquiries Other 30-Jun-2025
Summary: We will not investigate Mr X’s complaint that the Authority did not commission research into the aging process. This is because we cannot achieve the outcome Mr X wants.