Decision search
Your search has 52507 results
-
Tamworth Borough Council (24 019 591)
Statement Closed after initial enquiries Housing benefit and council tax benefit 01-Apr-2025
Summary: We cannot investigate this complaint about an unsuccessful application for a Discretionary Housing Payment. This is because the complainant applied to the court for a judicial review.
-
Essex County Council (24 019 601)
Statement Upheld Special educational needs 01-Apr-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
-
Westminster City Council (24 019 623)
Statement Closed after initial enquiries Private housing 01-Apr-2025
Summary: We will not investigate this late complaint about the Council’s decision to issue Mr X a penalty relating to an unlicenced House in Multiple Occupation. There is not a good reason for the delay in bringing the matter to us, and Mr X also likely had a right of appeal to the First-Tier Tribunal (Property Chamber – Residential Property), which would have been reasonable for him to use.
-
Devon County Council (24 019 781)
Statement Closed after initial enquiries Child protection 01-Apr-2025
Summary: We cannot investigate Mr X’s complaint about how the Council prepared a Section 7 report. This is because the matter has either been considered in court of could reasonably be raised in court.
-
London Borough of Haringey (24 019 845)
Statement Closed after initial enquiries Parking and other penalties 01-Apr-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because there is insufficient evidence of fault and injustice.
-
Lincolnshire County Council (24 019 899)
Statement Closed after initial enquiries Other 01-Apr-2025
Summary: Mr X says a Council officer has disclosed his personal data to a third party. We will not investigate because this complaint does not meet the tests set out in our Assessment Code on which complaints we should investigate. It is reasonable for Mr X to complain to the Information Commissioner’s office.
-
Wakefield City Council (24 019 976)
Statement Closed after initial enquiries Other 01-Apr-2025
Summary: Ms X complains about the Council’s handling of her ‘Subject Access Request’ and also about the Council’s actions in court. We will not investigate. This is because this complaint does not meet the tests set out in our Assessment Code on which complaints we should investigate. It is reasonable for Ms X to complain to the Information Commissioner’s office as it is better placed to investigate the complaint about her Subject Access Request. And we have no power to consider what happened in court.
-
Suffolk County Council (24 020 184)
Statement Closed after initial enquiries Child protection 01-Apr-2025
Summary: We will not investigate this complaint about the Council deciding it is not safe for Mr X to return home to be supervised with his children while court proceedings about a serious matter are still awaited. The decision is one the Council was entitled to make given the nature of the matter and it is unlikely that investigation by us would lead to a finding of fault.
-
Durham County Council (24 020 357)
Statement Closed after initial enquiries Other 01-Apr-2025
Summary: We will not investigate this complaint the Council are liable for the costs of damage caused to an unattended motor vehicle. This is because the courts are better suited to decide liability for damaged property and it would be reasonable for Miss X to pursue any claim through the Council’s insurers or the courts if necessary.
-
London Borough of Haringey (24 020 396)
Statement Closed after initial enquiries Child protection 01-Apr-2025
Summary: We will not investigate Mr X’s complaint that the Council is treating him unfairly in its children’s services involvement with his family. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the case is subject to ongoing court proceedings.