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  • Royal Borough of Greenwich (25 002 977)

    Statement Closed after initial enquiries Safeguarding 08-Oct-2025

    Summary: We will not investigate this complaint about the way the Council followed its safeguarding procedures. Any injustice is not significant enough to justify our involvement.

  • Liverpool City Council (25 003 024)

    Statement Closed after initial enquiries Assessment and care plan 08-Oct-2025

    Summary: We will not investigate this complaint about the Council’s decision-making and care assessments. The Council carried out the assessments in line with legislation. There is no evidence of administrative fault in how it reached those decisions. The Council’s later involvement with the Court of Protection means part of the complaint is outside our jurisdiction.

  • London Borough of Redbridge (25 003 363)

    Statement Upheld Transport 08-Oct-2025

    Summary: We will not investigate this complaint about the Council’s failure to carry out an assessment of transport needs before making a decision to withdraw transport. The Council has already offered a remedy in line with our guidance and our involvement would not add anything to this investigation.

  • North Northamptonshire Council (25 003 459)

    Statement Closed after initial enquiries Safeguarding 08-Oct-2025

    Summary: We will not investigate Mr X’s complaint about how the Council dealt with his safeguarding concerns about his brother. This is because there is not enough evidence of fault.

  • London Borough of Ealing (25 003 502)

    Statement Closed after initial enquiries Other 08-Oct-2025

    Summary: We will not investigate Ms X’s complaint the Council failed to make reasonable adjustments for her. There is nothing worthwhile to be achieved through our investigation.

  • Bournemouth, Christchurch and Poole Council (25 004 207)

    Statement Closed after initial enquiries Child protection 08-Oct-2025

    Summary: We will not investigate this complaint about Miss X’s contact with the Council. This is because the Council has already investigated, upheld most of the complaint and taken action to remedy fault. Therefore, further investigation would not lead to a different outcome.

  • East Riding of Yorkshire Council (25 004 455)

    Statement Closed after initial enquiries School transport 08-Oct-2025

    Summary: We will not investigate this complaint about the Council’s refusal to consider an appeal against its decision to refuse to provide school transport for Mrs X’s child. There is insufficient evidence of fault.

  • Sheffield City Council (25 004 534)

    Statement Closed after initial enquiries Other 08-Oct-2025

    Summary: We will not investigate this complaint about alleged bias and unprofessionalism of the Council in its dealings with Dr Z. The opinions formed by the allocated Social Worker have already been subject to scrutiny by a court. An absolute and permanent legal bar prevents us from considering the view expressed and the way in which they were formed.

  • South Hams District Council (25 005 911)

    Statement Closed after initial enquiries Antisocial behaviour 08-Oct-2025

    Summary: We will not investigate Mrs X’s complaint about how the Council handled her behaviour and her complaints about her neighbours’ anti-social behaviour. This is because there is not enough evidence of fault.

  • Royal Borough of Greenwich (25 006 024)

    Statement Closed after initial enquiries Disabled facilities grants 08-Oct-2025

    Summary: We will not investigate Mr X’s complaint about the Council not providing laminate flooring. This is because there is not enough evidence of fault.

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