Decision search
Your search has 52762 results
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London Borough of Barnet (25 002 169)
Statement Closed after initial enquiries Managing council tenancies 13-May-2025
Summary: We cannot investigate Miss B’s complaint about the Council damaging her property whilst undertaking work to adjoining properties. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Leicester City Council (25 002 386)
Statement Closed after initial enquiries Other 13-May-2025
Summary: We will not investigate Miss X’s complaint about the Council making two payments into a short break account for her child rather than a direct payments account. There is not enough evidence of injustice to warrant investigation by us.
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Kent County Council (25 002 389)
Statement Closed after initial enquiries School admissions 13-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s co-ordination of the school admission process. There is not enough evidence of fault by the Council to warrant our further involvement.
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London Borough of Redbridge (25 002 435)
Statement Closed after initial enquiries Parking and other penalties 13-May-2025
Summary: We will not investigate Mr C’s complaint about a Penalty Charge Notice he received for an alleged parking contravention. This is because it was reasonable for Mr C to put in an appeal to London Tribunals.
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Cambridgeshire County Council (24 020 383)
Statement Upheld Special educational needs 13-May-2025
Summary: We will not investigate Mrs X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
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Birmingham City Council (24 021 203)
Statement Closed after initial enquiries Parking and other penalties 13-May-2025
Summary: We cannot investigate this Miss X’s complaint’s about a Penalty Charge Notice because she has appealed to court about the same matter.
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Essex County Council (24 008 703)
Statement Upheld Special educational needs 12-May-2025
Summary: Ms X complained the Council did not provide suitable education to her child when they were out of school and delayed updating their education, health and care plan. Based on current evidence I intend to find the Council at fault for not providing suitable education and delaying making a decision on Ms X’s child’s annual review. Ms X’s child has missed a significant amount of education. To remedy the injustice caused the Council agreed to apologise, make a payment to recognise loss of education and secure suitable provision for the child.
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Sheffield City Council (24 009 488)
Statement Upheld Charging 12-May-2025
Summary: Mr X complained that the Council wrongly decided his father, Mr Y, deprived himself of assets for the purpose of reducing his care fees. We found that the Council’s decision was not supported by all the available evidence, and so was fault. That fault caused Mr X and his siblings an injustice for which we have recommended a remedy.
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North Yorkshire Council (24 009 781)
Statement Upheld Trees 12-May-2025
Summary: We have found the Council at fault for not notifying Mrs X that it had confirmed Tree Preservation Orders within her property. This did not cause Mrs X an injustice as she was aware the Orders had been made and saw they had been confirmed online.
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Tameside Metropolitan Borough Council (24 011 545)
Statement Not upheld Planning applications 12-May-2025
Summary: Mrs X complained the Council failed to take into account information in relation to the planning application. Mrs X says this has caused her distress due to the impact on the nearby infrastructure. I have not found fault in the actions of the Council.