Decision search
Your search has 52604 results
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Cheshire East Council (24 023 073)
Statement Closed after initial enquiries Assessment and care plan 08-Jul-2025
Summary: We will not investigate this complaint about adult social care. There is no worthwhile outcome from an Ombudsman investigation as the court of protection has decided the care and living arrangements. Any failures in communication do not cause a significant enough injustice to justify our involvement.
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London Borough of Hammersmith & Fulham (25 000 083)
Statement Closed after initial enquiries Parking and other penalties 08-Jul-2025
Summary: We will not investigate this complaint about the introduction of parking charges. Any injustice is not significant enough to justify our involvement.
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Birmingham City Council (25 000 225)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: We will not investigate this complaint about the Council’s refusal to refund an overpayment of business rates to a liquidator. This is because it would be reasonable for the liquidator to make a claim against the Council at court.
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Rossendale Borough Council (25 000 360)
Statement Closed after initial enquiries Planning applications 08-Jul-2025
Summary: We will not investigate this complaint about the Council granting planning permission for an outbuilding next to the complainant’s home. There is insufficient evidence that any fault in the decision-making process is likely to have affected the outcome.
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London Borough of Islington (25 000 393)
Statement Closed after initial enquiries Allocations 08-Jul-2025
Summary: We will not investigate this complaint about Mr X’s housing application and a data breach. This is because we are unlikely to find fault in the Council’s decision. Additionally, complaints about data breaches are best considered by the Information Commissioners Office.
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Birmingham City Council (25 000 460)
Statement Closed after initial enquiries School transport 08-Jul-2025
Summary: We will not investigate this complaint about charges for post-16 school transport. This is because there is not enough evidence of fault by the Council.
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Hampshire County Council (25 000 469)
Statement Closed after initial enquiries Traffic management 08-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to put in highway safety measures near his property, and how it dealt with his complaint. There is not enough evidence of fault in the Council’s highways decision-making process to warrant an investigation. We do not investigate councils’ complaint‑handling where we are not investigating the core issues giving rise to the complaint.
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North Yorkshire Council (25 000 585)
Statement Closed after initial enquiries Child protection 08-Jul-2025
Summary: We will not investigate this complaint about alleged failures the Council in dealing with Miss X when undertaking child protection work. Investigation would be unlikely to lead to any worthwhile outcome as there is not enough evidence of fault by the Council to warrant our further involvement. The Information Commissioner is also better placed than us to consider alleged data protection issues.
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Lincoln City Council (25 000 641)
Statement Closed after initial enquiries Antisocial behaviour 08-Jul-2025
Summary: We will not investigate this complaint about the Council issuing a community protection warning letter for removal of graffiti on private property. There is insufficient evidence of fault which would warrant an investigation.
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Thanet District Council (25 000 761)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: We will not investigate Mrs X’s complaint that the Council should return her mooring fees for not providing a safe environment for her boat. There is not enough evidence of fault to justify an investigation.