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  • Worcestershire County Council (25 001 987)

    Statement Closed after initial enquiries Child protection 03-Jul-2025

    Summary: We cannot investigate this complaint about how the Council dealt with Mr X’s complaint about the care of his child as we are not able to investigate the Council’s actions regarding his child. This is because there has been court action concerning the safeguarding of Mr X’s child. That means a legal bar now prevents us investigating these matters.

  • Luton Borough Council (25 002 132)

    Statement Closed after initial enquiries Child protection 03-Jul-2025

    Summary: We cannot investigate this complaint about a court report. We have no jurisdiction to investigate matters that have been subject to court proceedings.

  • Wokingham Borough Council (25 003 288)

    Statement Closed after initial enquiries Other 03-Jul-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s involvement with her children and contact arrangements. The law prevents us from investigating anything that has or is the subject of court proceedings. It would be reasonable for Miss X to raise any concerns she has with the court.

  • Staffordshire County Council (25 003 665)

    Statement Closed after initial enquiries Child protection 03-Jul-2025

    Summary: We will not investigate Mr X’s complaint about the content of an assessment the Council completed about his children. This is because our intervention would achieve nothing significant.

  • Milton Keynes Council (25 003 765)

    Statement Closed after initial enquiries Planning applications 03-Jul-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is unlikely an investigation would achieve a worthwhile outcome for the complainant.

  • London Borough of Wandsworth (25 005 177)

    Statement Closed after initial enquiries Planning applications 03-Jul-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

  • Liverpool City Council (25 005 528)

    Statement Closed after initial enquiries Other 03-Jul-2025

    Summary: We will not investigate this complaint about an import inspection delay. This is because there is not enough evidence of fault to warrant our investigation.

  • Worcester City Council (25 006 584)

    Statement Closed after initial enquiries Parking and other penalties 03-Jul-2025

    Summary: We will not investigate Miss B’s complaint about a Penalty Charge Notice (PCN) for an alleged parking contravention. This is because it is reasonable for Miss B to put in an appeal to the Traffic Penalty Tribunal.

  • London Borough of Enfield (23 012 397)

    Statement Upheld Other 03-Jul-2025

    Summary: We found London Borough of Enfield, North London NHS Foundation Trust and North Central London Integrated Care Board failed to properly assess and review Miss X’s aftercare needs following her discharge from hospital in 2018. This caused Miss X significant uncertainty and distress. These organisations will apologise to Miss X for this fault, take remedial action and make a symbolic payment in recognition of the impact of these events on her.

  • NHS North Central London ICB (23 012 397a)

    Statement Upheld Mental health services 03-Jul-2025

    Summary: We found London Borough of Enfield, North London NHS Foundation Trust and North Central London Integrated Care Board failed to properly assess and review Miss X’s aftercare needs following her discharge from hospital in 2018. This caused Miss X significant uncertainty and distress. These organisations will apologise to Miss X for this fault, take remedial action and make a symbolic payment in recognition of the impact of these events on her.

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